consumer insight

Is growth on the horizon?

Revised forecasts for GDP indicates that growth - albeit gradual - may well be on the horizon....

Blog - Aug 2013
Improving conditions allow mortgage approvals

The economic environment is beginning to show some signs of revival despite underlying fragility - reflected by improving conditions for mortgage...

Blog - Aug 2013
The real view of a customer journey

Banking is integral to your customers' lives, and how you choose to engage with them is an integral part of the relationship’s...

Blog - Aug 2013
Reducing Home Move churn and outstanding debt in utilities

In the utilities sector, it is estimated that around £1.5 billion of debt is created during the home move process....

Blog - Aug 2013
Census Trends: Oh we do like to be beside the…

The impact of the UK’s ageing population has been well-documented and much debated, but just how long many of us can now expect to live, was highlighted in the latest Census data for England and...

Blog - Aug 2013
Credit today and the new ‘normal’

In a challenging environment, the credit industry is being forced to continually evolve and cope with the trading conditions. Although volumes of new lending are more stable, the credit industry...

Blog - Aug 2013
Yorkshire Water – first UK water company to use data-sharing,…

Yorkshire Water halves litigation costs and improves customer...

Blog - Jul 2013
Preventing fraud and error, safeguarding public funds

Public Sector Insight 2013 - Preventing fraud and error, safeguarding public...

Blog - Jul 2013
Device proliferation – Ready or not, here it comes

At the end of 2012, the world reached a tipping point which saw the volume of connected devices surpass the human population. Behind this explosion is the rise of mobile consumer electronics and...

Report - Jul 2013
Be prepared to dig deeper to challenge customers for proof…

Identity IQ provides electronic verification and security by quizzing customers questions randomly generated from a pool of more than 80...

Blog - Jul 2013
Global identity verification strengthened with new international data sources

International coverage for identity verification extended with the addition of comprehensive and reliable customer data from Denmark and the...

Blog - Jun 2013
RETAIL CONVERSION – THE COFFEE TABLE THEORY

When evaluating retail conversion across your estate, you’d be wise to think about this metric as a leg on a coffee table. Sure, like a single table leg, retail conversion analysis is important...

Blog - Jun 2013