customer behaviour

Experian - The State Of Personalisation
The state of personalisation – it’s still high on the…

The findings in this post are taken from the 2018 Digital Marketer Report which is coming soon… We may have been talking about personalisation for many years now but judging by the findings of our...

Blog - Jul 2018
Mobile interactions will challenge – and assist – modern fraud…

Most companies offer consumers the opportunity to access accounts via multiple avenues, including Web, mobile, in-store and call centre. Whilst convenient for consumers, the challenge for businesses...

Blog - Nov 2016