Transforming digital customer experience
In the past, interactions between customers and businesses happened face to face, or on the phone. This was true of every kind of transaction, from applying for a mortgage in a bank branch to cashing...
Experian Business Data Preparation – improve the quality of your…
Is your data ready? Good data quality is vital for all types of communication. Incorrect or inconsistent information can impact customer experience and the success of any campaign. If you can’t...
How much faster is automated decision-making?
Time is money – especially when it comes to consumer lending. Traditional onboarding processes can take a long time to check different data sources, such as the applicant’s identity and bank...
How can data and innovation help you make smarter lending…
To find the right customers, you need to gather and analyse the best customer data, then act on it without manual processes slowing things down. Innovative software can help. For many...
When’s the right time to start making more data-driven decisions?
Whether you’re a startup or a medium-sized business, if you want to scale successfully you need to make sure you have the right information at your fingertips. Many businesses are under...
Case Study: Center Parcs
Hear Adi Clowes, Head of Data and Analytics for Center Parcs, discuss why the UK’s leading short break holiday provider uses Experian’s data validation platform and linking technology to deliver...
Changing the game in equipment finance and helping businesses get…
Q&A with PEAC Finance’s Stephen Fenton At Experian our mission is to help enable our customers to power data-driven opportunities that support innovation and better customer experiences....
Five tips for building an effective frictionless fraud strategy
Customers want and need to be protected against fraud, but they also expect a fast, easy experience every time they interact with you. Find out how you can achieve this with our five top tips for...
Are you in control of your data? Five takeaways from…
The results are in and today sees the launch of Experian’s 2019 Global Data Management Report. This yearly research project benchmarks how well organisations across the globe are using their data...
Global data management benchmark report 2019
Taking back control in the digital age. Companies not only have more data but also greater access to the technology required to convert increased volumes of data into meaningful, actionable insight...
What motivates people to share their data?
There are three main reasons why people share their data with organisations. The first is proximity of purpose: they’re in the moment and need to share data at that point in time. They want to...
The state of personalisation – it’s still high on the…
The findings in this post are taken from the 2018 Digital Marketer Report which is coming soon… We may have been talking about personalisation for many years now but judging by the findings of our...