Customer Experience

The rise in online gambling and digital fraud under a…

As people are confined to their homes during lockdown and have more free time to participate in leisure activities such as online gaming, it’s increasingly important for gaming vendors to leverage...

Blog - Sep 2020
How can you help customers understand their financial health and…

The pandemic has brought a significant shock to the economy, consumers and business alike. No one was prepared, or could imagine the Covid-19 pandemic, as such we now see a significant amount of...

Blog - Aug 2020
Transforming digital customer experience

In the past, interactions between customers and businesses happened face to face, or on the phone. This was true of every kind of transaction, from applying for a mortgage in a bank branch to cashing...

Whitepaper - Jun 2020
Experian data literacy
Experian Business Data Preparation – improve the quality of your…

Is your data ready? Good data quality is vital for all types of communication. Incorrect or inconsistent information can impact customer experience and the success of any campaign. If you can’t...

Video - Oct 2019
Automated decision making
How much faster is automated decision-making?

Time is money – especially when it comes to consumer lending. Traditional onboarding processes can take a long time to check different data sources, such as the applicant’s identity and bank...

Blog - Sep 2019
How can data and innovation help you make smarter lending…

To find the right customers, you need to gather and analyse the best customer data, then act on it without manual processes slowing things down. Innovative software can help.   For many...

Blog - Aug 2019
Woman at desk making decisions
When’s the right time to start making more data-driven decisions?

Whether you’re a startup or a medium-sized business, if you want to scale successfully you need to make sure you have the right information at your fingertips.   Many businesses are under...

Blog - Aug 2019
Case Study: Center Parcs

Hear Adi Clowes, Head of Data and Analytics for Center Parcs, discuss why the UK’s leading short break holiday provider uses Experian’s data validation platform and linking technology to deliver...

Case Study - Jul 2019
couple-in-car-dealers
Changing the game in equipment finance and helping businesses get…

Q&A with PEAC Finance’s Stephen Fenton At Experian our mission is to help enable our customers to power data-driven opportunities that support innovation and better customer experiences....

Blog - May 2019
people-at-desk
Five tips for building an effective frictionless fraud strategy

Customers want and need to be protected against fraud, but they also expect a fast, easy experience every time they interact with you. Find out how you can achieve this with our five top tips for...

Blog - Feb 2019
Experian data literacy
Are you in control of your data? Five takeaways from…

The results are in and today sees the launch of Experian’s 2019 Global Data Management Report. This yearly research project benchmarks how well organisations across the globe are using their data...

Blog - Feb 2019
Global data management benchmark report 2019

Taking back control in the digital age. Companies not only have more data but also greater access to the technology required to convert increased volumes of data into meaningful, actionable insight...

Report - Feb 2019