customer insight

How can you help customers understand their financial health and…

The pandemic has brought a significant shock to the economy, consumers and business alike. No one was prepared, or could imagine the Covid-19 pandemic, as such we now see a significant amount of...

Blog - Aug 2020
Towards a universal customer view

Customer expectations are evolving fast. When interacting with brands, people demand smarter, more connected, more personalised and more seamless experiences, across every single touchpoint. And as...

Whitepaper - Jul 2020
Advanced analytics today

The use of analytics to understand and interpret data is nothing new. But as our data universe has expanded, so have our technological capabilities. Today’s advanced analytics can process huge...

Whitepaper - Jun 2020
Analytics that let you move at the speed of the…

These are exciting, yet challenging, times for business. The growth of data has been well reported. Team that with the requisite computing power – also known as advanced analytics – and the...

Whitepaper - Jun 2020
Commercial Lending fit for the new normal: Accelerate your digitisation…

It’s clear that the country is facing one of our most challenging economic times. For commercial lenders, processes have been disrupted by the need to incorporate new credit assessment metrics and...

Webinar - Jun 2020
International trading business risks
Trading internationally: 5 top tips to help protect your business

“Doing business internationally presents major growth and revenue opportunities. But doing business on today’s global stage requires a due diligence strategy that helps you minimise financial and...

Blog - Jan 2020
Why pre-employment checks could save your brand reputation
Utilities Suppliers; what role do Credit Reference Agencies have to…

I recently had the privilege of speaking at the Credit Strategies’ Collections and Vulnerability Summit. What is heartening, both at the conference and in the weeks that have passed, is the...

Blog - Jan 2020
people-at-desk
What is B2B marketing and how to create a B2B…

What is B2B marketing? Put simply, business-to-business (or B2B) marketing is the promotion of your products and services to other companies. Any business that counts other businesses as a key...

Blog - Dec 2019
Two colleagues having a conversation in the office.
8 strategies for B2B marketing success

If you’re looking to boost your B2B marketing, it can be tricky to decide where to focus. As technology changes and customer behaviour evolves, you need to stay ahead of the curve and your...

Blog - Nov 2019
Online SMEs are missing out on the chance to take…

Just 56 per cent of online small businesses are selling to customers abroad despite the rise in demand for UK products, according to an Ipsos Mori survey conducted on behalf of PayPal. This means...

Blog - May 2016
More than one in four Britons won’t shop around for…

Britons won’t shop around for the best deals - no matter how much they could...

Blog - Apr 2016
Finding your most valuable B2B customers

All customers are not created equal. Every business will find some customers more valuable than others for various reasons; whether it’s by the value of purchase, ease of managing the account or...

Blog - Mar 2016