data capture

Avoiding the hidden costs of consumer onboarding

When it comes to new customers, poor onboarding processes can result in a nightmare of escalating costs to your business. Signing up new customers should be simple. Get it wrong and you can run into...

Blog - Mar 2019
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How to build positive relationships with your customers from day…

Building positive relationships with customers from day one requires efficient onboarding processes and effective, accurate data capture. Onboarding new customers can be strewn with pitfalls. Slow or...

Blog - Mar 2019
The information you should be capturing to improve your marketing…

Email marketing has changed. Spray and pray doesn't work. In the piece email expert Jalna Soulage explains the types of data required to tailor your comms to make them more relevant and...

Blog - Jul 2015