delinquent portfolio

Conduct Risk and the Financial Conduct Authority

The Financial Conduct Authority (FCA) is set to take an increasingly robust approach to regulating the sale of financial...

Blog - Jan 2014
Collections scorecards and risk segmentation

Senior consultant Vikas Kumar outlines current thinking on collections scorecards and risk segmentation....

Blog - Dec 2013
Steep rise in the prevention of fraudulent credit card applications

Our analysis shows that fraudulent applications for credit cards saw the largest rise in...

Blog - Nov 2013
Welcome to analytics

Receive priority information and exclusive invitations to join events and webinars via our Analytics Knowledge...

Blog - Nov 2013
Enfield Council cuts arrears by £1.3 million

Critical application of data and analytics helps drive down Enfield’s arrears from £30.5 million to £29.2 million -marking a drop of...

Blog - Oct 2013
Utilities podcast – Smart Meters

Get on-demand access to our on-going series of podcasts, delivered by our industry...

Blog - Sep 2013
Improving conditions allow mortgage approvals

The economic environment is beginning to show some signs of revival despite underlying fragility - reflected by improving conditions for mortgage...

Blog - Aug 2013
The real view of a customer journey

Banking is integral to your customers' lives, and how you choose to engage with them is an integral part of the relationship’s...

Blog - Aug 2013
Reducing Home Move churn and outstanding debt in utilities

In the utilities sector, it is estimated that around £1.5 billion of debt is created during the home move process....

Blog - Aug 2013
Yorkshire Water – first UK water company to use data-sharing,…

Yorkshire Water halves litigation costs and improves customer...

Blog - Jul 2013
Be prepared to dig deeper to challenge customers for proof…

Identity IQ provides electronic verification and security by quizzing customers questions randomly generated from a pool of more than 80...

Blog - Jul 2013
Global identity verification strengthened with new international data sources

International coverage for identity verification extended with the addition of comprehensive and reliable customer data from Denmark and the...

Blog - Jun 2013