digital

What is first, second and third party fraud?

In the first half of 2017, we saw an interesting trend. Detected fraud shifted from being led by identity theft (third party) to an increase in first party fraud. However, so far this year we’re...

Blog - Nov 2018
Understanding the fraud risks is the first step to protecting…

Fraud continues to be a challenge for all businesses in all sectors and, as seen in our Global Fraud and Identity report, a significant proportion of companies globally have suffered more than a 20 %...

Blog - Oct 2018
5 top fraud threats, and how to tackle them

Fraudsters are always developing new ways to attack businesses and customers. In this shifting landscape, you need to fully understand those emerging fraud threats, and deploy multi-layered security...

Blog - Sep 2018
How Experian solved the Big Data problem of Open Banking…

Today’s digital, data-fuelled economy means many businesses are struggling to extract the right level of insight to inform their operations and decision-making strategies. At the same time, the UK...

Blog - Aug 2018
Two colleagues having a conversation in the office.
Why digital, customer and fraud need to converge – be…

Today we are living in the digital age – the information age. We have been for some time and therefore this isn’t new. In fact, I think most blogs you read now, or most research, brings digital...

Blog - Jul 2018
Experian have created digital identities – what does this provide…

“Right now, we are in the middle of an identity revolution, from traditional paper based identity to digital identities.” Experian have developed a digital identity that’s built on trust and...

Video - May 2018
How can technology play a part in digital mortgages?

We live in a technology enabled generation where customers take for granted that access to almost anything is available on your mobile phone. UK mortgage lenders operate in a process driven market...

Blog - Dec 2017
How FinTechs disrupt retail banking and other financial services
How law firms can maximise digital developments

Customer service is the most important remit for any business. Not being able to give your customers great customer experience can impact your brand reputation and hinder loyalty. In a fast-paced...

Blog - Apr 2017
What could a car industry remodelled around the digital customer…

Across multiple retail markets, businesses are refocusing operations to combat the disruptive effect of digital newcomers, who have thrived by providing exceptional service, convenience, and value...

Blog - Oct 2016