Financial Services

Don’t focus just on interest rates. There are many economic…

This time last year we were talking about the forthcoming squeeze on incomes. Inflation was comparatively low, and wage growth was quite strong. But, the latest economic data confirms that today...

Blog - Mar 2018
How can technology play a part in digital mortgages?

We live in a technology enabled generation where customers take for granted that access to almost anything is available on your mobile phone. UK mortgage lenders operate in a process driven market...

Blog - Dec 2017
Protect your bank and your customers – why candidate checking…

No matter what size your business is, candidate vetting is important. Checking can help minimise your risk by applying thorough and compliant checks on all your prospective candidates. But equally,...

Blog - Dec 2017
Financial management: 6 examples of how Open Banking will help…

Imagine a world where data is shared in an instant, including a customer’s bank statement. That world isn’t imaginative, it’s soon to be...

Blog - Nov 2017
How business data can enhance commercial lending

When it comes to commercial lending, data quality and data quantity are important. With business data often limited in what’s...

Blog - Nov 2017
Open Banking – Embracing change in Financial Services

The arrival of Open Banking next year will require the financial services industry to become more focused on the needs of the customer. This isn’t a bad thing. Quite the contrary, it offers...

Blog - Oct 2017
The Pensions Dashboard – is it a revolution for the…

The Pensions Dashboard has the potential to revolutionise the industry. Why? It provides a mechanism for pension holders to see and manage their accounts in one...

Blog - Oct 2017
Will you be using voice recognition to authenticate your customers?…

Voice recognition as a form of identity checking is becoming more widespread. It is currently being explored as a means to undertake simple activities including authentication. Innovations in...

Blog - Oct 2017
Part 1 – Cybercrime; fraud is now the most common…

Identity fraud, where someone is impersonated in order to commit a criminal act, has risen – and is still rising. What’s causing this rise is a growth of tech. Mobile, internet and device use all...

Blog - Sep 2017
In a truly digital economy, are Life and Pensions markets…

Forty years ago, the customer expectation in the Life and Pensions market was that once a policy was sold an agent would come to the door at regular intervals to collect premiums – well, it’s not...

Blog - May 2017
Know your customer: How a single customer view can help…

Across all industries, customers now expect fast, convenient, personalised responses from their service providers – across multiple channels....

Blog - May 2017
How will payment regulations drive innovation and reduce fraud?

Payment regulations are tightening. Most new and existing rules have a common denominator: the customer. More specifically, the need to know who the customer is and validate their...

Blog - May 2017