Financial Services

Blockchain: every engagement tells a story

Customer onboarding has changed rapidly in recent years. In some areas, providers are creating simple, low cost, intuitive digital experiences that have fuelled the growth of their business and...

Blog - Feb 2017
Five key reasons why pensions firms must digitise

With its over adherence to paper-based processes the pension sector has struggled to keep pace with the movement of the times – but that’s something it can no longer afford to...

Blog - Feb 2017
A data arms race: the future of Wealth, Life, and…

The Wealth, Life, and Pensions market is moving – and quickly. Once it was the sedate end of the financial sector, with policies and investments sold in ranges and at a pace that suited providers,...

Blog - Dec 2016
Pension providers’ concerns: engagement, cybercrime, going digital

The general public in the UK is clamoring for new digital services and has an expectation that all facets of their lives should, in one way or another, be manageable through desktop or mobile. This...

Blog - Nov 2016
In future, what will customers expect from pension providers?

The savings gap in the UK is significant. People are not putting enough aside to see them securely through the latter part of their lives and need to be encouraged to take financial planning more...

Blog - Nov 2016
In five years, managing a pension could be like managing…

Thanks to last year’s reform of the pension regulations, today’s consumer has greater freedom than ever before over how to invest or spend their...

Blog - Oct 2016
Moving on from paper: simple changes can make big differences…

Across the Life Assurance and Pensions sectors there is a handful of companies with a good standard of digital take-up – some have decent individual-facing websites, while others have impressive...

Blog - Aug 2016
Pension risks, third-party frauds and tax liability after drawdown

Liberalisation of pension rules has given savers greater freedom over their financial affairs than ever before, but alongside increased autonomy has come concern about a heightened risk of fraudulent...

Blog - Jul 2016
How do pension providers decrease costs and operate more efficiently?

Changes to legislation created a storm in the pensions market last year with regulatory and operational costs driven up as new-found consumer freedoms encouraged customers to move money or otherwise...

Blog - Jun 2016
Fraud, identity and the emerging Internet of Things

While we're not directly producing IoT “things,” we work with companies and organisations that do, to help them safeguard their customers and themselves from the impact of...

Blog - Jun 2016
Fraud costs UK economy £193 billion a year – equating…

New research shows fraud costs the UK economy £193 billion a year - equating to More than £6,000 lost per second every...

Blog - May 2016
Over-50s vulnerable to pension scams

One in four men would spend his pension on a dream holiday. Less than a quarter would seek professional advice about their private...

Blog - Mar 2016