fraud

ISO 20022 is coming – look busy

Jonathan Williams our Director of Strategic Development, discusses ISO20022 and the rapidly looming SEPA end date on Finextra...

Blog - Sep 2013
Utilities podcast – Smart Meters

Get on-demand access to our on-going series of podcasts, delivered by our industry...

Blog - Sep 2013
Nearly half of UK adults abandon online transactions

Online transactions abandoned after customers get frustrated at the length and complexity of identity validation and security...

Blog - Sep 2013
Know your customer or lose your customer

Empowered consumers will ultimately decide which lenders have earned their trust, so it’s vital businesses understand their customers' needs to cement long-lasting...

Blog - Sep 2013
Is growth on the horizon?

Revised forecasts for GDP indicates that growth - albeit gradual - may well be on the horizon....

Blog - Aug 2013
Improving conditions allow mortgage approvals

The economic environment is beginning to show some signs of revival despite underlying fragility - reflected by improving conditions for mortgage...

Blog - Aug 2013
The real view of a customer journey

Banking is integral to your customers' lives, and how you choose to engage with them is an integral part of the relationship’s...

Blog - Aug 2013
Reducing Home Move churn and outstanding debt in utilities

In the utilities sector, it is estimated that around £1.5 billion of debt is created during the home move process....

Blog - Aug 2013
Credit today and the new ‘normal’

In a challenging environment, the credit industry is being forced to continually evolve and cope with the trading conditions. Although volumes of new lending are more stable, the credit industry...

Blog - Aug 2013
Yorkshire Water – first UK water company to use data-sharing,…

Yorkshire Water halves litigation costs and improves customer...

Blog - Jul 2013
Anglian Water delivers new industry-leading debt management programme, saving more…

New approach to collections and debt saves Anglian Water over...

Blog - Jul 2013
Preventing fraud and error, safeguarding public funds

Public Sector Insight 2013 - Preventing fraud and error, safeguarding public...

Blog - Jul 2013