FutureProof

A Seamless Experience

Customers are now using digital and mobile technologies to engage with organisations around the clock, and to get immediate responses to their requests. They expect banking services to work the same...

Blog - Feb 2016
Helping Consumers to Make Responsible Credit Choices

Helping consumers make good credit choices is a win-win. It starts with education and it ends with insight, systems and processes that match the right products and services with the right customers...

Blog - Jan 2016
Consumer Expectations for Their Data

Data gives us amazing opportunities to improve the way we work and to deliver better, more personalised services for customers. We can also reduce financial exposure and risk, protect our corporate...

Blog - Jan 2016
Consumer Credit Trends

Working closely with you, our consultants and analytics experts, we’ve identified some key trends in the consumer credit market – particularly regarding mortgages and motor...

Blog - Jan 2016
An Economic Outlook

Overall, the outlook for lenders is overwhelmingly positive. Unsecured lending is on the up, and that’s set to continue. What’s more, consumer confidence is high, income growth is strong and...

Blog - Dec 2015
The Power to Choose

The consumer’s power to choose was explored this at this year’s Credit Risk Summit. Experian and industry experts gathered to discuss and advise on current credit trends, meeting customer...

Blog - Dec 2015