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Data Breach: It’s not what you tell your customers. It’s…

Businesses often think that a data breach can bring down a company. That’s factually correct – it can. Financially it can be crippling, especially if you’re an SME or a start-up. But it’s...

Blog - Oct 2018
Expert phone support is a lifeline to your customers and…

Imagine the scenario: your business has just suffered a data breach. It’s a crisis. You’re on the phone to lawyers and insurers. IT forensic teams are trying to find out what’s happened if...

Blog - Sep 2018
The open data opportunity for insurers

Outside of banking, many people’s knowledge of ‘Open Banking’ is quite sparse. I would define Open Banking as two things:  The use of APIs to share bank statement data: everything a consumer...

Blog - Jul 2018
Three questions on Open Banking

The most common questions that we are asked about Open Banking relate to three issues: First: is it safe? It is as safe as the online banking services we have used for years. Organisations are...

Blog - Jun 2018
How to approach good data management

Data quality is a crucial aspect of attaining good data management. With the GDPR, regulations such as Open Banking and mandates like KYC, it is imperative that organisations investigate, assess,...

Video - May 2018
It’s only just begun – making GDPR business as usual

It will come as no surprise to most that today the GDPR comes into force and organisations in the UK must now officially comply with the articles set out by the EU. Whilst it’s been a much-debated...

Blog - May 2018
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How the GDPR helps you to create good data strategies

The GDPR will continue to bring a plethora of positive opportunities. The key thing is to create a Single Customer View (SCV) in order to generate the best possible customer experience from the...

Video - May 2018
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What does the GDPR means for business data?

The GDPR came in to affect this May and is relevant for both business and consumer data. Steve Fox, Experian’s Head of Major Accounts, gives an overview of what the GDPR means for you and how you...

Video - May 2018
2 minutes on why compliance IS a good thing for…

Some see compliance as a barrier. And this perceived ‘challenge’ of compliance – the need to treat customers fairly and always help, respect and protect their interests – can mean some are...

Blog - May 2018
Data breach dilemma: Who is accountable – you or your…

GDPR readiness… As we all ready ourselves for the EU General Data Protection Regulation (GDPR) that comes into play on 25 May 2018, it’s easy to overlook our network of third party suppliers. And...

Blog - Apr 2018
With the GDPR you need to ensure you are ready…

The GDPR requires individual and regulators of any risks for data being breached. As such, starting to consider how you will approach any strategies and communication plans to respond to a breach...

Video - Mar 2018
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Getting ready for the GDPR

Without doubt, preparing for the General Data Protection Regulation (GDPR) is having significant impact on organisations in terms of costs and effort. At Experian, we believe the GDPR presents a...

Whitepaper - Mar 2018