Know your customer (KYC) assessment and remediation – verify existing…
Know your customer checks (KYC) support companies in ensuring that their customers are not involved in financial crime or fraud by verifying the individual and business they’re doing business...
Fraud: does the problem start within?
Internal fraud, fraud committed by employees, is a difficult issue to tackle since no-one wants to admit that a problem exists. While levels might differ from business to business, it is a real...
Is an email address the new postal address for identity…
The postal address is one of the most commonly used and dependable ways we can prove our identity when applying for new products or services today. The email address could also be one of the ways we...
The Future of Identity
The way we verify identity has evolved: it was passports and paper, then electronic data. Now, as technology accelerates, it’s going digital. What’s coming next will make online life...
The Evolution of Identity
What does identity verification look like and how has it evolved? For many of us, the first time we gained an official identity was with a passport, driver’s licence, or another paper based...
Mid-term adjustment fraud – cut it out and cut costs…
Mid-term adjustment fraud can lead to losses for you, and your customers. But what does it look...
How will payment regulations drive innovation and reduce fraud?
Payment regulations are tightening. Most new and existing rules have a common denominator: the customer. More specifically, the need to know who the customer is and validate their...
How law firms can maximise digital developments
Customer service is the most important remit for any business. Not being able to give your customers great customer experience can impact your brand reputation and hinder loyalty. In a fast-paced...
Do you think the theft of biometric information is possible?
Millions of people already use fingerprint recognition to access their smartphones. For many, this is a first exposure to one use of biometric information that could become a common way to verify a...
Facebook’s transferable log-in is great – would something similar work…
Increasingly, a range of websites offer users the option of logging-in with either their Google or Facebook details. Why? Well, it ensures the user only has to remember one set of credentials and it...
Having a universal view of the consumer is the core…
Companies try to reduce the anonymity of the online world by verifying customers primarily through identity challenge techniques (i.e., challenge-response questions), but the harsh reality is that...