Innovation and opportunity: using open banking to drive better customer…
We’ve spoken at length about the advantages open banking will bring. How it will enable us to support our customers better, and improve credit access for those who have previously been excluded....
How advanced analytics can help insurers extract insight from data…
Technology is enabling more data to become available for a variety of different purposes. The volume and veracity of data available to us today is huge and analytics has helped us to draw more...
How firms are extracting insight from data that was previously…
New and innovative techniques are required to understand data from a mass volume. Developments in machine learning have enabled many organisations to extract insight from data that has not been...
The role and value of APIs in modern business
More data is in circulation than ever before and technological advancements have been significant in response to this. However, more than a third of businesses now express concern over how they can...
How can a single customer view help insurance providers better…
A single customer view can help you reduce the threat of fraud, appropriately communicate with your customers, and, better engage with them too. In turn, this can lead to longer relationships with...
Part 1: Innovation is three dimensional
At Experian, innovation sits at the heart of our global culture. How we innovate is quite varied. From finding new ways of using data effectively, through to identifying how we can help more people...
Experian’s fintech map. Driving innovation in partnership
Innovation is important. But, in today’s market – particularly across financial services - innovation can be as simple as meeting the needs of your...
Open Banking – Embracing change in Financial Services
The arrival of Open Banking next year will require the financial services industry to become more focused on the needs of the customer. This isn’t a bad thing. Quite the contrary, it offers...
The Pensions Dashboard – is it a revolution for the…
The Pensions Dashboard has the potential to revolutionise the industry. Why? It provides a mechanism for pension holders to see and manage their accounts in one...
What does the world we are entering look like? Innovative,…
For me, innovation is bringing new products and services to the marketplace. What I am seeing, certainly in the data driven world, is huge changes in technology and regulation. What this means is it...
How organisations can learn from disruptive innovators
Innovation has changed all markets and sectors, shifted us to an ‘always-on’ culture, and placed new-entrants and competitors at the centre of an environment where constant evolution is the norm....
Why employees and customers are the best people to reshape…
Once an organisation has mapped its customer journey(s) and identified problem areas, it’s tempting for executives to swoop in and start fixing things through existing strategies and age-old...