latest research

To enhance customer experience, investment is required in new resources

Richard Howells, Director of Insurance, Wealth, Life and Pensions at Experian, articulates how Experian’s research with Forrester uncovered where big investments are required to enhance business...

Video - May 2018
We really won’t wait!

A recent survey by Interparcel.com1 was reported in the Telegraph on 27th Jan (click here), this showed just how impatient the UK public are – we’re really not willing to wait for...

Blog - Jan 2015