online intelligence

Nearly half of UK adults abandon online transactions

Online transactions abandoned after customers get frustrated at the length and complexity of identity validation and security...

Blog - Sep 2013
The real view of a customer journey

Banking is integral to your customers' lives, and how you choose to engage with them is an integral part of the relationship’s...

Blog - Aug 2013
Preventing fraud and error, safeguarding public funds

Public Sector Insight 2013 - Preventing fraud and error, safeguarding public...

Blog - Jul 2013
Device proliferation – Ready or not, here it comes

At the end of 2012, the world reached a tipping point which saw the volume of connected devices surpass the human population. Behind this explosion is the rise of mobile consumer electronics and...

Report - Jul 2013
Be prepared to dig deeper to challenge customers for proof…

Identity IQ provides electronic verification and security by quizzing customers questions randomly generated from a pool of more than 80...

Blog - Jul 2013
Global identity verification strengthened with new international data sources

International coverage for identity verification extended with the addition of comprehensive and reliable customer data from Denmark and the...

Blog - Jun 2013
Understanding the fraudsters’ modus operandi

Thanks to first-hand interviews with both convicted and unconvicted fraudsters we’ve built up a critical insight into ‘the fraudster’s modus...

Blog - Jun 2013
Five steps to avoiding online ID theft scams

Nearly one in four UK residents are thought to have been victims of identity fraud - compared to the average of around one in six on the...

Blog - May 2013
Welcome to Payments FM

Log-in, plug in and listen to our series of payments-related podcasts by payments industry experts and thought...

Blog - May 2013
Real-time electronic validation benefits more than 50,000 residents and helps…

First-hand local authority case study outlining the successful implementation of our Authenticate...

Blog - Apr 2013
Credit card fraud continues to rise

Card fraud continues to steadily rise - for more information, in-depth analysis and emerging trends, download the latest copy of our Fraud Report....

Blog - Apr 2013
The law has changed – sub-letting fraud is now a…

New legislation makes it more straightforward for local authorities and registered social landlords to deal with fraudsters and also means that information can be used more effectively to...

Blog - Mar 2013