Utility companies: Reunite your customers with more than £400 million…
Ofgem report that there's over £400 mllion in customer funds held in closed accounts and are urging energy companies to reunite customers with these funds. This presents a huge...
PSD2 and the digital journey
Card Not Present fraud (payment cards, remote banking and cheques), totalled £768.8m last year, +2% compared to the year before. This isn’t surprising given the growth of internet users (2016 was...
PSD2 – what is it?
PSD2 is a becoming a buzzword. It’s described and translated in numerous ways and for some, confusing in many ways too. Let’s look at what it is. So, PSD2 is the Payment Services Directive 2. Why...
How will payment regulations drive innovation and reduce fraud?
Payment regulations are tightening. Most new and existing rules have a common denominator: the customer. More specifically, the need to know who the customer is and validate their...
Why every organisation taking Direct Debit payments should pay attention…
Direct Debits transformed the way companies took recurrent payments from their customers, making life simpler for all involved. As a payment method, it has efficiency at its...
How payments are changing, including the revised Bacs Direct Debit…
How people make payments is evolving. From signatures to chip and pin, from contactless to biometrics and today, payments made by...
PSD2: are you speaking the same language as your customers?
Customers know nothing about PSD2, yet it could bring significant change to day-to-day banking. The way millions of customers across the UK make payments through digital banking services is about to...
Friend or Foe? Why candidate pre-screening goes hand in hand…
Increasingly organisations are becoming aware of the real threat of data breaches. Those at the top of their game are quick to realise that ‘insider threat’ is one of the causes of a data breach...
PSD2 – what is it and what changes can we…
PSD2 is about to shake up banking payments services – what is it and what changes can we expect? New European Union rules governing how payment service providers operate are about to shake up the...
What PSD2 is, is largely unknown, yet it could bring…
The way millions of customers across the UK make payments through digital banking services is about to undergo a significant transformation thanks to a set of new rules about to be rolled out for...
PSD2 and open banking: what is the impact for your…
With the recent announcement from the Competition and Markets Authority (CMA) ordering a number of British high street banks to ‘open up’ and adopt the new principles for open banking and the...
What is credit management and how can your business handle…
Credit management is often a juggling game. You want to be able to make sure that your debtors pay you on time but on the other hand, you don’t want to ruin relationships by continuously chasing...