Case studies

At Experian Business Express we pride ourselves for the service we provide to our customers and the value we bring to their business. Some of our customers have shared their own stories of overcoming everyday business challenges through our products and services.

Fullstop Fire & Security

Fullstop Fire & Security Systems Ltd, established in Enfield in 2003, installs and maintains electronic fire and security systems in residential, commercial and industrial buildings. This includes intruder and fire alarms, CCTV and access control systems, along with gate automation and fire extinguishers.

Now with a branch in Medway and an associated but separate Limited Company in Exeter, Fullstop has delivered services for First Capital Connect (now Govia), BAE, Singapore Airlines, Somerset County Cricket Club and leading law firm Michelmores among many others. It has used Experian’s services for more than eight years and Experian’s My Business Profile for the past three years.

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Dorset Windows

Based in Bournemouth, Dorset Windows is a family-owned business with more than 20 years’ experience in the industry. The firm is a leading supplier of windows, doors, conservatories and other home improvement solutions, and takes pride in the fact that projects are carried out by experienced teams, who are trained in-house. Dorset Windows also works with trusted local trades-people, including builders, roofers, electricians, plumbers and plasterers.

Director Kath Pumfrey, who heads up the company with husband Martin, has been using Experian’s My Business Profile for several years to track its credit score.

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Macildowie

Macildowie are a Midlands-based recruitment consultancy with clients ranging from leading consumer brands to manufacturers and financial institutions. They also have hundreds of local SMEs on their books so understand the importance of running checks on a company’s credit reports as they know business relationships can be robust.

They regularly use Experian Business Express to run checks on new clients and also monitor existing ones through the alerts feature.

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A1 Flue Systems

A1 Flue Systems is a British-based commercial flue manufacturer that has been in operation for over 40 years. With high value projects at stake, the award-winning company understands the requirement for the necessary credit checks to be carried out on all types of business partners to ensure the overall delivery of any project.

They regularly use Experian Business Express for credit checking prospects, customers and suppliers, which forms part of the company’s daily business toolkit.

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Code Print

Code Print is a small business based out of Nottingham in the East Midlands. Having opened its doors in 2010, the small print management and promotional gift business offers print solutions, as well as advice and guidance on making the most of print and promotional goods at a cost effective price for customers.

Phil Simpson has used Experian products since the company’s first day of trading and it forms an essential part of his ‘toolkit’ in operating the commercial aspects of the business. As soon as the team receives an enquiry, Phil uses Experian Business Express to check the credit rating of the company involved.

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Cocoonfxmedia

Cocoonfxmedia is a small business based out of Lichfield, Staffordshire. The digital marketing business offers web design, web development, search engine optimisation and social media expertise.

James Blackman, the Managing Partner, regularly uses Experian Business Express to credit check clients before they enter into a contract with them so their cash flow isn’t put under any pressure.

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David Watson Transport

David Watson Transport is a specialist transport and lifting company based in Norfolk. It has been using Experian’s services to help it set appropriate payment terms for new and existing customers for more than eight years.

Using Experian Business Express allows David Watson Transport to see a customer’s payment performance in a clear and easy to understand format. The company has created alerts for its client portfolio and receives notifications when there is new information on a customer which might affect decisions made on its credit line.

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