Customer Stories

Vanquis boosts direct debit instructions by 59.2%

Converting complexity into confident, data-driven decisions for Allsop

How Plata used Experian’s Work Report to increase loan conversions

Turning visibility into value with smarter OOH planning for JCDecaux

Targeting risk before it strikes: DFRS’s data-led prevention model

Boosting performance with personalised mail for HelloFresh

London Zoological Society Address Validation

Actionable insight to support UK climate change goals

L&Q Group: Building better with clean data

Driving credit confidence with The Right Fuel Card Company

EnquiryLabs leverages AutoEngage+ for data driven affordability and higher quality leads

How Open Banking is reshaping mortgage lending at Leeds Building Society

From manual to mastered: How Experian transformed background checking

Bunches delivers “happiness” to customers on every occasion

Leeds Building Society enhance measurement of mortgage emissions

Aperture Data Studio: Improving operational efficiencies for Speedy Hire

Aperture Data Studio: Powering data superiority in Experian’s UK Data Office

The Co-operative Bank: Revolutionising consumer lending market strategy

Transforming St. James’s Place’s financial data management

Case Study: Cleveland Police

Experian helps the University of Leeds streamline HESA data submissions

Helping TRIVER support small businesses with instant capital in a click

Social housing and affordability assessments

Using data to inform expansion planning for Village Hotels

Travis Perkins’ operational success through Address Validation

Empowering emission insights: Harnessing data for a greener tomorrow

The Experian advantage: A gamechanger in NewDay’s battle against fraud

Lost opportunity and hidden risk in commercial lending

Using data and insights making store location strategy

IKEA elevates business, marketing & store planning

Working together to improve the customer journey

Data for Good – Creating the UK Numeracy Index

Focussing cost of living support through data driven insights with Lambeth Council

Advantage Finance and the challenge of scorecards

Using data and email to support the most vulnerable with Northern Powergrid

Experian helps Interflora make every delivery special

Aperture Data Studio helps Shawbrook create a single customer view

How Metro Bank supported more SME businesses through challenging times

New Look keeps data at the heart of operations

Experian drives value across DFS’ retail, delivery and after-sales operations

Experian helps IKEA deliver more personalised and targeted marketing to loyalty program members

Co-Ownership digitise their application journey

Developing a data driven international growth strategy for Swiss Sense

NewDay harnesses the power of data to responsibly say yes to more people

Salford City Council focus on tackling health inequalities

Hughes enhance their decisioning processes to improve credit quality

Optima Site Solutions boosts employee productivity and candidate engagement

Remediating financial crime checks at a large UK retail bank

Implementing a citizen segmentation to support the development of a more sustainable travel system

Bauer Media makes connections with the right audiences

Wales and West Utilities improve emergency response rates

Saga reduces costs through data quality review

Leeds Building Society transform their mortgage journey

Caritas Australia maximises fundraising and donor engagement

Melbourne Cricket Club drives member engagement

Learn how Yodel increased first-time delivery rates

Case study: PCF Bank

Case Study: Aegon reunite lost customers with pension funds

Improving Onboarding at Sky: Case Study

Case Study: Center Parcs

Ocado: Delivering beyond the doorstep – a positive customer experience

Safeguarding talent and saving c.$14m with predictive workforce analytics

Arena Racing: Bringing the Single Customer View to Life

Case Study: Timothy James & Partners

Case Study: Rightmove

Case Study: Central Sussex Councils- reducing Single Person Discount fraud

Case Study: Cabot Credit Management – reduce risk and improve efficiencies

Case Study: Schroders Asset Management -improve their start-of-day data rapidly with Experian Pandora

Case Study: Royal Trinity Hospice – saves time and money with data cleansing

Metro Bank: Laying a data quality foundation for customer excellence

Case Study: Jayex partners with Experian Data Quality to deliver breakthrough patient self-service

Case Study: Norfolk County Council

Case Study: digitalbox – save £75,000 in wasted marketing spend with email validation

Case Study: Hinks Haulage

Email Marketing Case Study

Case Study: Brooknight Security

Case study: Saga services

Case Study: Dorset Windows

Boden – Digital Advertising Case Study

Case Study: Macildowie

Gala Coral Group Case Study

The Cooperative Food Case Study

Boden Case Study

Triumph Case Study

Sweaty Betty Case Study

Bang & Olufsen Case Study

Case Study: A1 Flue Systems

Case Study: Code Print