Case studies

At Experian Business Assist we pride ourselves for the service we provide to our customers and the value we bring to their business. Some of our customers have shared their own stories of overcoming everyday business challenges through our products and services.


Tank make informed financial decisions to achieve business growth

Founded by Trevor Palmer in 2010, Tank is a digital PR agency based in Nottingham city centre, employing 28 members of staff.

Tank has been using Experian Business Express for the last two years, to check the payment history, and monitor the ongoing performance of both new and existing clients.

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Timothy James & Partners

How Timothy James & Partners increased efficiencies in their business

Based in London’s West End, Timothy James & Partners is a financial consultancy firm that has been building client-adviser relationships since 1995. With a vision to deliver outstanding personalised services, the business has now gained over £1bn of funds, and has over 70 members of staff providing independent, tailored financial advice. Timothy James & Partners works on a referral basis, only taking clients that come from recommendations or professional introductions.

Ashwin Gopaul, who works within the Operations and Compliance department, has been using Experian Business Express for several years now, using the service to keep track of all of the company’s existing advisers.

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Huxley Corporate Finance

Why Huxley Corporate Finance puts its trust in Experian

Huxley Corporate Finance, based in Tarporley, Cheshire, has been providing funding solutions for businesses nationwide for the last 10 years.

Operating in a number of different sectors, the team has been using Experian Business Express for the last three years to assess the financial position and credit-worthiness of its clients. Read our case study to find out more.

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Hanna Financial Services

A story of growth: How Hanna Financial Services protect their business and customers

Founded in 2010 as a sole trader, and incorporated in 2013, Hanna Financial Services is a financial broker providing asset-financing options for companies who need heavy machinery and vehicles. Bringing a wealth of knowledge, from 42 years in the industry, the team provides its customers with access to the best finance solutions.

Alister Hanna, Managing Director of the business, has been using Experian Business Express for over four years to run company credit checks on every client before providing any service. Here are his thoughts on how the service has helped him and his business over the past year.

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Hinks Haulage

Based in Oldbury, Hinks Haulage is a leading shipping, haulage and warehousing company covering the whole of the UK. With a modern fleet of high quality, versatile trucks, along with a dedicated and uniformed workforce, it’s responsible for loading and consolidating freight ready to be shipped around the world.

Managing Director, Brian Hinks, has been an Experian Business Express customer for several years, using the tool to check the business credit scores of all his customers.

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Fullstop Fire & Security

Fullstop Fire & Security Systems Ltd, established in Enfield in 2003, installs and maintains electronic fire and security systems in residential, commercial and industrial buildings. This includes intruder and fire alarms, CCTV and access control systems, along with gate automation and fire extinguishers.

Now with a branch in Medway and an associated but separate Limited Company in Exeter, Fullstop has delivered services for First Capital Connect (now Govia), BAE, Singapore Airlines, Somerset County Cricket Club and leading law firm Michelmores among many others. It has used Experian’s services for more than eight years and Experian’s My Business Profile for the past three years.

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Dorset Windows

Based in Bournemouth, Dorset Windows is a family-owned business with more than 20 years’ experience in the industry. The firm is a leading supplier of windows, doors, conservatories and other home improvement solutions, and takes pride in the fact that projects are carried out by experienced teams, who are trained in-house. Dorset Windows also works with trusted local trades-people, including builders, roofers, electricians, plumbers and plasterers.

Director Kath Pumfrey, who heads up the company with husband Martin, has been using Experian’s My Business Profile for several years to track its credit score.

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Macildowie are a Midlands-based recruitment consultancy with clients ranging from leading consumer brands to manufacturers and financial institutions. They also have hundreds of local SMEs on their books so understand the importance of running checks on a company’s credit reports as they know business relationships can be robust.

They regularly use Experian Business Express to run checks on new clients and also monitor existing ones through the alerts feature.

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A1 Flue Systems

A1 Flue Systems is a British-based commercial flue manufacturer that has been in operation for over 40 years. With high value projects at stake, the award-winning company understands the requirement for the necessary credit checks to be carried out on all types of business partners to ensure the overall delivery of any project.

They regularly use Experian Business Express for credit checking prospects, customers and suppliers, which forms part of the company’s daily business toolkit.

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Code Print

Code Print is a small business based out of Nottingham in the East Midlands. Having opened its doors in 2010, the small print management and promotional gift business offers print solutions, as well as advice and guidance on making the most of print and promotional goods at a cost effective price for customers.

Phil Simpson has used Experian products since the company’s first day of trading and it forms an essential part of his ‘toolkit’ in operating the commercial aspects of the business. As soon as the team receives an enquiry, Phil uses Experian Business Express to check the credit rating of the company involved.

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Cocoonfxmedia is a small business based out of Lichfield, Staffordshire. The digital marketing business offers web design, web development, search engine optimisation and social media expertise.

James Blackman, the Managing Partner, regularly uses Experian Business Express to credit check clients before they enter into a contract with them so their cash flow isn’t put under any pressure.

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David Watson Transport

David Watson Transport is a specialist transport and lifting company based in Norfolk. It has been using Experian’s services to help it set appropriate payment terms for new and existing customers for more than eight years.

Using Experian Business Express allows David Watson Transport to see a customer’s payment performance in a clear and easy to understand format. The company has created alerts for its client portfolio and receives notifications when there is new information on a customer which might affect decisions made on its credit line.

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