As the digital age increases and online services become more accessible to everyone, it has opened more opportunities and more accounts for criminals to attack and takeover. Account Takeover attacks increased by 34% in the last couple of years. Account Takeover attacks can target bank accounts, loyalty accounts, retail accounts and social media – anywhere that a consumer uses a username and password to access the account.

The benefits at a glance:

  • Our device intelligence technology that helps to build a profile of the users familiar or usual activity
  • Behavioural Biometrics that helps build a user profile by identifying the behavioural and cognitive actions taken while active
  • Known fraud checks used to flag any previous fraud or high risk flags that might have been associated with the account or device in the past
  • Machine Learning is used to optimise result giving you the power to decide whether if it is a true login attempt or potential fraudsters
  • All of this is enabled you will have a single access point that allows you to have full confidence in customer interactions
  • Identify new fraud vectors and work out how to defend against them
  • Provide your customers with invisible, seamless journeys
  • Develop two way trust with your customers
  • Protect you and your customers from fraud attacks
  • Reduce costs from false positives

Tell us about you and your company’s needs:

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With help from Experian’s tracing solutions, we were able to reduce our ‘goneaways’ back book and reunite more of our customers with funds owed to them. This solution helps us work towards our original purpose of helping people take responsibility for their future and achieve a lifetime of financial security. The communication with Experian throughout the project was fantastic and we’re pleased with the results.
Sarah Simpson, Aegon

Functionality that delivers your goals

Are you keeping your customers safe online?
It is important to remember that Account Takeover fraud is not a single event, it goes through different stages;
Stage 1. Bulk Login - Fraudsters use stolen credentials to test their accuracy by credential stuffing.
Stage 2. Account access - Once the data can be confirmed as valid, fraudsters will manually access accounts.
Stage 3. Account detail update - The point the fraudster takes control they will change key details, email, telephone to lock the customer out of the account.
Stage 4. Extracting value - Fraudsters are now able to extract the value from the account, making purchases, transferring funds and using the data to open new accounts.
Experian's ATO service offers you a complete defence package against attacks.

Product Specification

Free Demo

Yes, available.

Demo options

Live, Video


Cloud based

Data integrations

Custom Integration available, Microsoft CRM

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Fraud Open Account Monitoring Brochure

Fraudsters are finding new methods to exploit your business, and we’re here to offer ways to defend against them, whilst protecting your legitimate customers

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