Overview

Experian’s Commercial Risk Scores help you identify changes in your customers’ credit behaviour and manage relationships effectively. They let you see details of each customer’s credit use and repayments to make more informed decisions for new and existing customers, whether you’re growing the account or managing risk. Risk scores are a powerful range of credit scores that enables you to quickly assess the risk within your existing portfolio and/or new credit applications.

Functionality that delivers your goals

Businesses financial circumstances change all the time, as they open and close accounts, make payments and use credit limits. The wider their business is spread, the harder it is to get a true picture of their financial behaviour. Detailed information about each individual business means better decision making, whether you’re assessing credit worthiness and risk or marketing a new product or service. By getting continual updates on a customer’s financial wellbeing, you can ensure you treat them appropriately and fairly at all times, allowing you to make the best credit decision at the point of customer application.

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The benefits at a glance

Predict the financial health of customers

Strengthen your risk strategies with a deeper understanding of your customers

Maximise the success of marketing campaigns by targeting customers who are financially robust

Develop fair and consistent customer management processes

Prioritise resources ensuring they focus on the right customers

Minimise the risk of financial losses by pre-empting some of the issues a failing business could face

Optimise collections strategies based on financial strength and immediate risks

Understand the customer’s financial status to tailor services better and reduce risk to the business

Frequently asked questions

Get in touch to find out how Commercial Risk Scores can help your business

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Further reading