Delphi for Customer Management helps you identify changes in your customers’ credit behaviour, by letting you see details of each customer’s credit use and repayments to make more informed decisions, whether you’re growing the account or managing risk.
Experian’s Delphi for Customer Management scorecard can help you to better understand your customer’s financial status, at any time. Life can be full of twists and turns, and with these twists and turns, financial situations may change for the better or for the worse. With Delphi for Customer Management you can have access to extensive data that helps you to understand how your customer’s financial health is faring. Understanding the credit health of your customers using Delphi for Customer Management is advantageous to any credit provider who wishes to nurture long term and responsible relationships.Download product sheet
Manage credit limits and interest rates responsibly and fairly, reflecting customers’ individual circumstances
Predict and manage defaults more effectively, so you can help customers who may be getting into financial difficulty
Increase certainty on default rates and capital requirements calculations
Improve return on investment by marketing to ‘good’ customers with the most appropriate products for their needs
Make better use of budgets, by not promoting products to people who’ve already taken that product elsewhere
Respond quickly to customer requests for new products or changes in credit limit and interest rate, improving customer experience