When you need an identity check for a customer, you want to give them the smoothest and safest experience possible, but you need to balance this with meeting regulatory requirements. Identity Authenticate helps you achieve this by delivering a rapid identity verification check while supporting you to operate responsibly.
The benefits at a glance:
Delivers identity verification in real-time to speed up your customer process
Designed to support regulatory compliance
Confidence indicator to create a trusted relationship with genuine customers
Utilises Experian’s extensive and reputable data sources to provide robust identity checking that does not require paper based proofs
Matches against over 1.7 billion data items, some unique to Experian
Designed to help meet Anti-Money Laundering (AML) regulations
Tell us about you and your company’s needs:
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With help from Experian’s tracing solutions, we were able to reduce our ‘goneaways’ back book and reunite more of our customers with funds owed to them. This solution helps us work towards our original purpose of helping people take responsibility for their future and achieve a lifetime of financial security. The communication with Experian throughout the project was fantastic and we’re pleased with the results.
Sarah Simpson, Aegon
Functionality that delivers your goals
Identity Authenticate is an electronic identity checking solution. It allows you to confirm who your customers are without needing them to bring in paper-based proofs. Identity Authenticate is flexible and can be easily integrated into your existing solutions and business processes. With both real-time checking and batch processing, Identity Authenticate helps you to effectively establish identity with new customers and in your existing portfolio.
Custom Integration available
Would being able to check the identity of your customers in real-time, and without asking them to bring proof of identity help you to offer better customer service?