Today, 34 million UK consumers have revolving credit products that may not be optimised*.

Our ReFi™ Direct Settlement Service enables consumers to consolidate debts from multiple providers into a single loan at an affordable rate to reset their financial positions.

It is designed to:

Confirm the products a customer holds

Pay settlement balances

Close legacy accounts

This enables millions of consumers to access new loans whilst giving lenders confidence that the funds will be used to settle existing debts, while also addressing structural issues in the lending market.

Ready to help your customers realise their financial objectives and enhance your lending portfolio? Talk to our team

*Experian market analysis 2025

Transformative impact

ReFi™ technology has already enabled the lending of over £70 million in debt consolidation loans

Lower fraud risk

Reduce risk of 1st party fraud as a portion of the loan principle is always paid to legacy creditors

Regulatory compliance

Supports compliance with regulations such as CONC and Consumer Duty

How can ReFi™ Direct Settlement Service help?

Why ReFi™ Technology?

ReFi™ Technology is live in market and has already cleared £70 million of legacy debts.

  • The ReFi™ Payments Engine: At the heart of the product is a safeguarding account provided by one of the ‘big 5’ high street banks. The services built on this capability include Money Remittance and executing payment transactions.
  • Proven use cases: ReFi’s solution is being used by lenders today to settle loans and generate incremental lending volumes. ReFi is currently live with unsecured, secured and societal lending propositions
  • Creditor Universe of over 30,000 creditors: ReFi’s technology can return settlement balances from over 30,000 credit products. IP built over years of supporting consumers and lenders with debt management.
  • Regulatory permissions: ReFi™ is an FCA Authorised Payment Institution with Debt Adjustment and Debt ​Administration permissions.

How does it meet lender requirements?

ReFi™ solves the following lender requirements:

  • Affordability: Makes total expenditure after factoring in the monthly instalments of the new loan below policy for total income.​
  • Total debt: Brings total unsecured debt under a flat £ limit.​
  • Debt service ratios: Identifies monthly payments towards servicing debt is less than a fixed proportion of the consumer’s income.
  • Regulatory compliance: Supports compliance with various regulations such as CONC and Consumer Duty cross cutting rule. “to support customers in pursuing their financial objectives”.

What's the impact so far?

As of May 2025, ReFi™ technology has enabled the lending of over £70 million in debt consolidation loans.

ReFi™ enabled loans can help people take control of their finances before debt becomes unmanageable by combining multiple debts, typically around £8,000, into a single, affordable loan. This can reduce monthly repayments by approximately £139 and typically cut the overall amount someone would repay by more than £5,000 – easing financial pressure and improving long-term stability. Unlike traditional consolidation loans, ReFi™ settles existing debts directly with creditors, so lenders assess only the new loan – removing the issue of ‘double counting’ and improving access to credit.

Source: Experian marketplace data, September 2025.

How does

How can I access Direct Settlement Service with ReFi™ Technology?

We will provide a solution that fits with your budget and requirements, but you can rest assured that our data is collected, compiled and delivered to the highest possible quality.

Request a consultation

The benefits at a glance

Reduced risk of default

By consolidating multiple debts into single monthly repayments, lenders can acquire customers with better chances of positive outcomes.

Increase offers

Accept target customers who pass creditworthiness and income checks, who previously failed on affordability.

Issue confident loans

Lenders can provide debt consolidation loans with confidence, knowing they will be used to pay off existing debts.

Customer retention

Offering debt consolidation services can help lenders retain customers who might otherwise seek help from competitors.

Simplified collections

Managing a single loan is easier than handling multiple accounts, simplifying the collections process for lenders.

Competitive advantage

Providing debt consolidation loans can attract new customers, help build market share and build brand loyalty.

We've partnered with Fair4All Finance to help more people access affordable credit

We’re delighted to be working with Experian on their ReFi™ technology and also with the lenders who use it to reach people in financially vulnerable circumstances. With millions of people financially excluded in the UK, fair and affordable credit is a vital safety net that many can’t access. Debt consolidation lending in particular is a great solution for the cost of living crisis. It can reduce people’s monthly outgoings and also cut the amount of interest they have to pay overall. This direct settlement technology will ensure more people are able to access a consolidation loan, improve their creditworthiness and steer clear of problem debt.
Kate Pender, Fair4All Finance

Get in touch to find out how Direct Settlement Service with ReFi™ Technology can help your business

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Further reading