Do you offer complete protection to your customers throughout their full life cycle with you? Offering checks and keeping your customers secure at the point of onboarding is a given, but being able to protect, value and look after existing customer bases has become a necessity.
As the digital age increases – in part due to Covid - and online services become more accessible to everyone, it has opened more opportunities and more accounts for criminals to attack and takeover. Account Takeover attacks increased by 34% in the last couple of years.
Account Takeover attacks can target bank accounts, loyalty accounts, retail accounts and social media – anywhere that a consumer uses a username and password to access the account.
It is important to remember that Account Takeover fraud is not a single event, it goes through different stages;
Experian’s Account Takeover solution offers a complete defence package against attacks. It includes:
All of this is enabled via Experian CrossCore , a single access point that allows you to bring the above capabilities together to give you full confidence in every customer interaction.
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