1. About this Statement

  1. Experian Group Limited is listed on the London Stock Exchange (EXPN). It has corporate headquarters in Dublin, Ireland, and operational headquarters in Costa Mesa, California and Nottingham, UK. ("the Group" and the terms "we" and "us" shall be construed accordingly).

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  2. This Privacy Policy sets out how your personal information obtained through your use of this website will be used by us.

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  3. Experian Limited is responsible for the processing of any personal information you provide to this site and is registered in the United Kingdom under the Data Protection Act.

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  4. If you have any queries about our Privacy Policy or any other aspect of our website or service, please contact us by email at Service.Manager@UK.Experian.com

2. Links and other Experian websites

  1. This privacy policy only covers Experian's CitizenView web site at www.experiancitizenview.com. Additional web sites within the Group are governed by their respective privacy statements. We are not responsible for the data policies or procedures or the content of other linked web sites outside of the Group.

3. Information collected

  1. We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the Web server.

4. Use of Personal Information

  1. All information we collect about you will be used and protected by us in accordance with current data protection law and this Privacy Policy.

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  2. We may use the information we collect from you for a variety of purposes, including:-
    • providing you with the services that you have subscribed to or registered for
    • identifying potential customers or subscribers
    • dealing with your requests and enquiries
    • maintaining our records and for other administrative purposes
    • carrying out customer and market/marketing research
    • tracking activity on our website
    • protecting our websites and systems against unauthorised access
    • improving the quality of our service

5. Cookies

    Introduction

    Cookies and similar technologies ("cookies") may be used by us to provide you with information from our website for various purposes. A cookie is a data file that a website sends to your browser, which then stores it on the device that you are using to browse the website

    How this site uses cookies and how to reject/delete them

    The main cookie types used on this website are as follows:

    • Authentication for site: These cookies are used to identify unique visitors to the website. If you log in to the website, these are the cookies that allow us to remember who you are so that we can provide you with access to pages personal to you, for example your account pages. These cookies help keep your visit to the site secure.

      The main cookies are:

      Digital Certificate

    How to reject and delete cookies

    Most web browsers automatically accept cookies. However you do not have to accept cookies and you can, should you choose at any time, reject or block the use of cookies and delete all cookies currently stored on your device.

    You can find out how to do this for your particular browser by clicking 'help' on your browser's menu, or by visiting: www.allaboutcookies.org. For example, in Microsoft Internet Explorer 7.0 you can delete cookies by selecting 'Tools/Internet Options', clicking on 'Delete' in the Browsing History section and then selecting 'delete cookies'. Options to accept, block, or require notification for the use of cookies are found under: 'Tools/Internet Options/Privacy/Advanced'. Please be aware however that if you chose to block cookies you may not be able to access certain features of this web site.

    For information on how to reject or delete cookies on the browser of your mobile device you may need to refer to the device's manual.

    Other cookies

    Once logged in to the Citizenview service, there may be certain cookies placed on your device to allow the website to operate. For example, these cookies are used to set flags and save settings. Please refer to 'How to reject and delete cookies' for information on how you can control these cookies.

6. Security

  1. We take the security of your personal information seriously. We endeavour to take all reasonable steps to protect your personal information from loss and misuse, and only allow access to it in accordance with the terms of this policy.

7. Data Transfers

  1. Because we operate throughout the world in providing our goods and services, this may involve us transferring your personal information to countries whose data protection laws do not provide the same level of protection as those in the UK. If we do so, we will keep control of the information or require anyone to whom we pass it to treat it as if we were dealing with it. We will ensure that an agreement is in place in which anyone to whom we pass the information agrees to treat it with the same level of protection as if we were dealing with it.

8. Third Parties

  1. We may supplement the information that you provide to us with information that we receive from third parties.