On demand access to our free series of utilities white papers


Credit assessment in residential energy supply - Unlocking financial benefit and delivering enhanced customer experiences key takeaways include:

  • The critical importance of utilising credit assessment
  • How to generate value for shareholders, employees and customers
  • How credit assessment can benefit customer take on, customer management and collections
  • How to successfully implement credit assessment within your business

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Optimising collections in utilities Insight and agility - An updated guide to optimising collections in utilities key takeaways include:

  • The opportunities presented by smart metering
  • The development in delinquency prevention strategy
  • How to optimise collection activity through prioritisation and personalisation
  • Improving debt management with easier payment methods
  • The benefits of outsourcing

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Data sharing in residential water supply - Unlocking financial benefit and delivering enhanced customer experiences Key takeaways include:

  • The importance of using credit information to understand a customer’s ability to pay
  • The importance of organisations sharing data - How to generate value for shareholders, employees and customers
  • How data sharing can benefit customer take on, customer management and collections
  • How to successfully implement the practice of data sharing to your business

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