Identity and fraud solutions for utilities companies

Improve customer experience while safeguarding your customers from fraud

We understand that you need to be able to quickly and confidently identify your customers so that you can provide the best possible service.

We help you to create trusted customer relationships, by helping you to improve your welcome and change of tenancy processes. Our comprehensive range of identity, payment and fraud solutions ensure that customer accounts are set up as smoothly and accurately as possible.


Identity checking with Authenticate

Effective UK identity verification to improve your customer experience

What it does: Manage identity fraud risk and meet electronic Know Your Customer (KYC), Anti-Money Laundering (AML) and age checking requirements.

Used by: Organisations who want their customers to enjoy a smooth hassle-free sign-up process.


Payments checking with Bank Wizard Absolute

Make the link between your customer and their bank account.

What it does: Verifies that the bank account data you are given belongs to your customer.

Used by: Organisations who need to verify bank account ownership to set up paperless Direct Debits.


Account monitoring with FOAM

Identify and prioritise suspicious activity within existing accounts

What it does: Screens your customer records to identify potentially suspicious activity.

Used by: Organisations looking for potentially fraudulent activity within batches of existing records.

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Contact Us

If you have any queries, please don't hesitate to contact us and a member of our team will be happy to help.

Call us on 0844 4815 888 | Outside the UK +44 844 4815 888

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