|Walking the Trading Standards tightrope.|
Motor retailers today are facing an onslaught from Trading Standards and Consumer Legislation that places them under tremendous pressures with daunting penalties for those who step out of line. Consumer protection laws are comprehensive and complex, and customers are becoming increasingly devious and litigious. Even the fairest and most honest business can find itself facing legal action. That's why VMC has formed the Trading Standards Division.
|The safety net|
|Fortunately motor retailers who can prove that they have taken Reasonable Precautions and exercised Due Diligence have a defence under most Trading Standards laws. VMC TS Division has created a Due Diligence System which provides all the necessary procedures and disciplines, and improves overall business efficiency.|
|VMC TS Division is a team of former Trading Standards Officers who each have extensive experience and specialist knowledge of the way current legislation affects the retail motor trade, and can provide effective advice, assistance, and solutions.|
An unrivalled system
|Here is a Trading Standards procedure system that assists owners and managers of motor retail businesses to operate efficiently within the letter and spirit of the law, without the constant worry about whether their business methods or the actions of their employees may be creating expensive problems for the future.|
The VMC TS team work closely with individual owners and managers to identify their special requirements and
incorporate these into a bespoke system. This ensures that each and every manual is an individually customised
solution that meets the precise objectives of that operation. The VMC TS System now plays a vital role in
improving the daily business operations of many motor retailing businesses throughout the UK.
From large multi-site groups to single-site independent dealerships, the VMC TS System is now providing proven protection, increased efficiency and peace-of-mind. This in turn is enabling owners and managers to concentrate on the important job in hand, the purchasing and marketing of motor vehicles.
|From the advertisements in the local newspaper, to the way the vehicles are displayed on the forecourt, from the sales person's description of the vehicle, to the test drive...without the correct knowledge, authenticated procedures or reliable documented systems in place it's all too easy for costly mistakes to occur. The VMC TS System provides the knowledge, systems and procedures that every dealership requires. In addition, it provides the written evidence that Due Diligence and Reasonable Precautions systems have been integrated into the business practice.|
VMC TS Division services includes: -
By incorporating these principles into the everyday quality system, a business has the evidence it needs to
demonstrate Due Diligence and Reasonable Precautions.
It may not be necessary for every dealership to take on every module. The VMC TS Division is happy to customise a package to suit your individual needs, providing total confidence and enhanced satisfaction for your customers, and also peace of mind for yourself.
Fair trading award
Providing the extra support you need
|Call us on 0844 481 5661|