Client case studies

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Debt collection & recovery

We have helped the following clients with their collections and recoveries:

Anglian Water

Anglian Water take a proactive approach to collections, with a far more targeted approach to every customer.

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Anglian Water (consulting review)

Anglian Water invited Experian to carry out a consulting review of its end-to-end collections processes.

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EDF Energy

Tallyman has enabled EDF Energy to help recover millions of pounds from ex-customers, proving that it is a highly efficient system for managing, collecting and ultimately reducing customer debt.

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Express Gifts

The implementation of Tallyman delivered numerous business benefits including a 15% improvement in bad debt.

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Severn Trent Water

Severn Trent was so impressed with Tallyman that it established a new division to sell Tallyman systems to other utility companies.

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Welsh Water

Since the introduction of Tallyman, Welsh Water has seen debt collection costs fall dramatically per customer and has significantly increased its collections rate.

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