Proactive Tracing

Tracing gone-aways

What can it do for me?

Proactive Tracing is a fast, accurate tracing service that provides financial services organisations, including the pensions sector, with up-to-date addresses in order to re-establish contact with gone-away customers.

How can we help you?

Due to compliance, Proactive Tracing is only available to members of the Unclaimed Assets Register (UAR). Individuals who cannot be located are placed on the UAR to provide a central reference for those separated from their investments.

"We have been very impressed with the tracing solution from Experian."

Stephen Howard
Norwich Union

A few key facts

  • References Experian's vast data resources.
  • Assists financial institutions in complying with regulations on post-sale customer care.
  • Typical hit rates are between 60 and 70%, given all key identifiers (surname, first name, date of birth and last known address).

Related products

Existence Verifier

Mortality screening

Unclaimed Assets Register

A database of UK individuals owed unclaimed financial assets

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