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 Order your paper credit report

You can order your statutory 2 credit report online, by phone, or in writing. Once we have processed your order and confirmed your identity, you should receive your report by post within seven working days.

You can order a statutory copy of your Experian credit report online for a fee of 2. Alternatively, you can see your Experian credit report online by signing up for a free credit report and 30-day trial of CreditExpert, Experian's online credit report monitoring service.

By phone
Phone our credit report order-line anytime on 0844 481 8000. Please have your name, date of birth, current address, any previous addresses over the last six years handy, plus a credit card or debit card in your own name. Your statutory report costs 2 and the fee for ordering your credit report by phone is 1.50, total 3.50. You may want to avoid our busiest times, which are weekdays between 10 and 11am, and between noon and 2pm.

We welcome calls from Typetalk (a phone service for people with hearing or speech difficulties).

In writing
Print a copy of our application form complete it, and send it to us including a cheque or postal order for £2. (The address is on the form.) You should receive your credit report within seven working days of us receiving your application.

You need Adobe® Reader® to open the printable form.

If you want a credit report on you and your business, please print a copy of our non-limited business report application form.

Alternative format documents
We can provide information in large print, Braille, or on audio cassette or CD. For more information, phone 0844 481 80002 and select option one, then one (again), and then five.

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