Consultancy Services

Protect customers identities across multiple channels for robust fraud protection

Your customers want to access your products and services online as quickly and easily as possible. But you also need to balance the risks of fraud and comply with regulation. This can be a delicate balancing act that’s hard to get right. Consultancy Services allow you to optimise your identity and fraud systems and practices, so you can deliver the best possible experience to genuine customers, while protecting them and your business from fraud.

Who's it for?

Organisations that need to protect customers’ identities across multiple channels for robust fraud protection.

Key Features

We help you to put the customer at the heart of your strategies as well as helping you to grow your business, whilst being compliant to regulation.

Consultancy Services provides on-site support to optimise the effectiveness of your identity and fraud practices, without inconveniencing genuine customers.

• Enhance your systems and practices so that you can better identify areas of risk, allowing you to protect your customers and business from fraud
• Interest rates, drivers of credit markets and inflation
• Optimise the way you verify identities and screen for fraud so that you do not lengthen or disrupt the journey for your genuine customers
• Industrial sector employment and output
• Improve business efficiency through reducing the manual processes and costs associated with fraud prevention

How it works

Consultancy Services are offered as a range of packages, all of which are tailored to the exact needs of your business, as well as those of your customers.

By drawing on our unique understanding of identity and fraud issues, our experienced consultants apply leading best practice to address your challenges, no matter the size of your business or sector you operate in.