Small Business

The Three Rs of a Data Breach: Respond, Reassure &…

The ability to act quickly after a data breach is essential, but only achievable if you have a plan in place Current research...

Blog - Dec 2017
How FinTechs disrupt retail banking and other financial services
21% of UK businesses have suffered a data breach in…

This year, more UK businesses of all sizes have invested in response plans than ever before (78%). This shows a greater awareness of cybercrime and a positive step in the right direction. However,...

Blog - Jul 2017
Do you know what your customers are thinking? When it…

Any company, small or large, depends on its customers for business – and therefore success. They’re the lifeblood. And yet, our research has revealed that in the event of a crisis, specifically...

Blog - Jun 2017
Is my online reputation affecting my business?

A key consideration for most businesses is brand perception. How customers or prospective customers see your business can have a great impact on how they interact with you. If someone hears, reads or...

Blog - Sep 2016
How do you manage the online reputation of your business?

In our previous post, we discussed why your online reputation is important, and that your reputation may be online, even if your business isn’t – but how do you actually manage the online...

Blog - Sep 2016
Why is your online reputation important?

Reputation before the internet Firstly, we’re going to rewind back to the days before the internet. The reputation of your business was based mostly, if not solely, on word-of-mouth. Comments and...

Blog - Aug 2016
Look after your staff and they’ll look after your customers

You’ve all most likely heard of the Virgin Group and if you have, then you must know about their founder, Sir Richard Branson. Innovative entrepreneur is just one of his many titles along with...

Blog - Aug 2016
How can you optimise the cash flow of your business?

Running a business can be a little like alchemy. You’ve got to source the best ingredients, in the right quantities. You’ve then got to prepare the ingredients, mix everything together properly...

Blog - Aug 2016
5 steps to a good customer marketing database

As a small or medium business, you may not have the impressive budgets that larger companies have to spend on their sales and marketing campaigns which means all campaigns you create need to be as...

Blog - Aug 2016
5 money saving tips for SMEs

All businesses have the aim of reducing costs and chasing growth; whether your goal is to boost profits, survive in a competitive market place or become more efficient in increasing revenue. By...

Blog - Aug 2016
Six tips to help you plan for business loans

The process of applying for a business loan can sometimes seem quite difficult, and at times frustrating. Even before putting pen to paper and formally applying, there’s so much to think about and...

Blog - Aug 2016
Who’s ultimately responsible for protecting personal data – Individuals or…

It is fair to say we are constantly updating and sharing our personally identifiable information (PII) across our growing personal online and offline networks - friends, family and organisations –...

Blog - Aug 2016