Small Business

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Keeping it simple: the key to success in a hyper-conne...

Change in the financial services industry is moving at a scary pace, but it’s actually throwing up just as many opportunities as challenges. As the world expands and becomes more connected, we can unlock new insight into what our customers want and need; we can stay ahead in the...

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Is my online reputation affecting my business?...

A key consideration for most businesses is brand perception. How customers or prospective customers see your business can have a great impact on how they interact with you. If someone hears, reads or experiences something good about your business, then this may encourage them to engage with you, or...

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How do you manage the online reputation of your busine...

In our previous post, we discussed why your online reputation is important, and that your reputation may be online, even if your business isn’t – but how do you actually manage the online reputation of your business? With a reported 30% of SMEs citing threats to their reputation as...

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Why is your online reputation important?...

Reputation before the internet Firstly, we’re going to rewind back to the days before the internet. The reputation of your business was based mostly, if not solely, on word-of-mouth. Comments and feedback from your customers, clients and suppliers would eventually work their way back to you, where you’d take...

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Look after your staff and they’ll look after your cust...

You’ve all most likely heard of the Virgin Group and if you have, then you must know about their founder, Sir Richard Branson. Innovative entrepreneur is just one of his many titles along with adventurer, philanthropist and one of Britain’s highest-profile billionaires. He’s known for his many quotes that...

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How can you optimise the cash flow of your business?...

Running a business can be a little like alchemy. You’ve got to source the best ingredients, in the right quantities. You’ve then got to prepare the ingredients, mix everything together properly and be able to repeat the process time and time again. You need to be properly prepared, so...

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5 steps to a good customer marketing database...

As a small or medium business, you may not have the impressive budgets that larger companies have to spend on their sales and marketing campaigns which means all campaigns you create need to be as targeted and cost effective as possible. A well organised and up to date customer...

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5 money saving tips for SMEs...

All businesses have the aim of reducing costs and chasing growth; whether your goal is to boost profits, survive in a competitive market place or become more efficient in increasing revenue. By reviewing your outgoings regularly, you’re more likely to be able to make savings as you’ll be able...

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Six tips to help you plan for business loans...

The process of applying for a business loan can sometimes seem quite difficult, and at times frustrating. Even before putting pen to paper and formally applying, there’s so much to think about and even more to do. It’s apparent that it’s not going to be easy, but that doesn’t...

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