Meet the Team

The Rental Exchange

Come and meet us!

Below are the events we will be attending this year. Why not come along and say hello if you wish to discuss the Rental Exchange face to face with one of our team.

Meet the Team

vicki mcnab

Vicky McNab, Head of Strategic Markets - Rental Exchange, Experian

I head up the Rental Exchange and am responsible for ensuring the team and project meet our strategic goals. This means I work closely with Big Issue Invest, focusing on tenant awareness and data collection, and then ensure that we deliver compelling services to Housing Providers, banks and other organisations to make sure they use the Rental Exchange for maximum financial inclusion. I have broad commercial experience, having worked with lots of different businesses, so am equipped to work through the challenges on this complex project and find ways to make this beneficial for all involved. I love that the project is the first of its kind in the UK and will allow access to a bigger and broader choice of credit options for the many renters in the UK.

mark goodfellow

Mark Goodfellow, Data Acquisition Manager - Rental Exchange, Experian

I am the Head of Data for the Rental Exchange and it’s my job to get out and about on the road to promote the Rental Exchange and support housing providers with any questions they may have. I’ve worked in the public sector for over 10 years, so I’m well aware of the challenges faced in adopting new processes, which is why I’m on hand to ensure everything goes as smoothly as possible.

By working closely with Housing Associations, Local Authorities and ALMO’s, I’ve developed a deeper understanding of their needs alongside their tenants’ and how they will benefit from being part of the Rental Exchange programme.

Patrick Gray

Patrick Gray, Product Manager - Rental Exchange, Experian

My role within the Rental Exchange is to develop products and services that utilise rental payment data to enhance the digital and social inclusion of UK renters. With over 15 years’ experience of working across Experian on consumer-driven products, my focus is on the intelligent use of data and analytical tools, to better understand and improve financial, social and digital circumstances for individuals and their families, with the customer need truly at the heart.

To me, the Rental Exchange is all about fairness and making a positive difference to people’s lives. Simple in design and aspiration, it’s an incredibly innovative and exciting programme that is unique within the UK.

lee amos

Lee Amos, Data Acquisition Manager - Rental Exchange, Experian

My role within the Rental Exchange is to engage with Landlords, Housing Associations and Local Authorities alike, to present the positive message and impact it will have on the lives of their tenants. My background in telecoms in the UK and retail credit means I understand the importance of being able to prove your identity in the digital world along with the importance of building a healthy credit file. I have seen first-hand the impact of not having either of these and how consumers can get turned down for products and services that many of us take for granted. I love the simplicity of Rental Exchange, helping tenants build their credit file and giving them the opportunity to gain access to mainstream credit including better rates and services.

cavan doyle

Cavan Doyle, Product Executive - Rental Exchange, Experian

I am the Product Executive for the Rental Exchange, I am responsible for promoting the use of Rental Exchange data by lenders and ensuring all systems and technical requirements are in place to enable them to do so. I have 4 years of experience dealing with Experian systems end users, which helps me ensure the Rental Data is used and understood correctly by  those who ultimately make decisions on lending. I feel very lucky to be involved in the Rental Exchange, knowing how much of a positive impact this will have on the 9 million plus rental tenants in the UK, enabling better access to mainstream credit with no additional input by the tenant themselves.


john montague

George Ackerman, Data Consultant, Rental Exchange, Experian

My role within the Rental Exchange is to support Housing Associations and Landlords on the technical aspects and ensure that the data requirements are fully understood. Data quality is of key importance to the Rental Exchange so I work closely with all contributors to offer support and guidance on achieving this through the testing and live phases. I have worked for Experian for 3 years across various sectors of the business so I have a good understanding of our products and systems and can offer advice on these. 

The Rental Exchange is a fantastic and exciting initiative which will have a positive impact on a vast amount of tenants.

john montague

John Montague, Director of Early Stage Business, Big Issue Invest

I lead on behalf of Big Issue Invest in engaging and supporting tenants and landlords to fully understand the benefits and opportunities that the Rental Exchange can offer. I have worked within the social housing sector for the last 15 years and joined Big Issue Invest in 2012 to support with the delivery of the Rental Exchange and other innovative social value projects.
I’m proud to be involved in the Rental Exchange, providing financial and social equality for millions of families across the UK.

sarah forster

Sarah Forster, Director, Big Issue Invest

I am a Director at Big Issue Invest and my role is to help engage, banks, credit service providers and utility companies that will eventually use the data to ensure it delivers benefits to tenants. I have over 20 years’ experience working on financial inclusion initiatives, both in the UK and in developing countries.
What I love about the Rental Exchange is that it levels the playing field - providing fair access to affordable credit and services for all.


  • © 2015 Experian. All rights reserved