Tenancy Sustainability and the Rental Exchange

What is Tenancy Sustainability?

Under Welfare Reform, changes to the UK’s benefit system have led to increased pressure on social housing organisations, who are concerned that tenants financial wellbeing will be negatively impacted, and they will be unable to pay their rent on time. Understanding the potential financial vulnerability of their tenants and identifying who may be most affected by Welfare Reform can enable social housing providers to take appropriate actions, target their resources and support tenants through the change and to manage the impact.

The introduction of Universal Credit, which replaces many existing benefits, began in April 2013 and the roll out will continue until 2021. Many organisations are concerned that the move to direct payments could have a negative impact on their tenants, through potential difficulties in managing cash flow, and therefore their business, through non/irregular-payment of rent.

Following conversations with the sector, Experian has developed a solution to help social organisations tackle debt concerns which already impact them, such as tenants’ arrears, even before the introduction of Universal Credit. The Tenancy Sustainability solution runs alongside The Rental Exchange, providing comprehensive data from multiple unique sources, which can help social landlords to build a picture of the financial status of their tenants.

This will enable more efficient and effective support of tenants, families and households most likely to be affected by Welfare Reform and particularly the transition to Universal Credit.

Please click HERE to download our Tenancy Sustainability brochure.

Working in partnership with

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