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If you are a Credit Expert customer you can contact the customer services team with any questions specific to your credit report.
Please log in to your account and go to the contact us page to contact the member support team.
* Monthly fee applies after trial, new customers only. You may cancel your trial anytime during the 30-day trial period without charge. Free trial period starts on registration – further ID verification may be required to access the full service which may take up to 5 days.
** As part of your CreditExpert membership, we provide Identity Fraud Expenses Insurance.
Explore our Help Centre
Our credit report centre is full of information on what 's in your credit report and how to improve your credit rating.
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Questions about applying for credit
Will ordering my credit report lower my score?
How can I build a better credit rating?
How does a statutory report differ from others?
Can you help us with spelling challenge?
Will card refusal smear my credit record?
Why doesn’t my credit report include a score?
Are employment checks visible to lenders?
Should I encourage my wife to build her own credit history?
Why was I refused credit with a good credit score?
Can you explain basic bank account snub?
Can I get multiple mortgage offers without hurting my credit score?
Is it legal for you to hold my personal financial information?
How can I stop my vulnerable son accessing further credit?
How do we order a credit report by post?
Will Natwest and RBS banking issues affect my credit rating?
Am I blacklisted for having no credit history?
Will shopping around for mortgages ruin my credit score?
Does retirement affect credit scoring?
How can I improve my credit record?
Will insurance quotations hurt my credit rating?
Can you resolve our mortgage rejection puzzle?
Can I get credit despite recent BFPO address?
How do we get brand new house onto credit checks?
Is my name affecting my credit score?
Does ordering my Experian Credit Score damage my credit rating?
What is an unrecorded enquiry on my credit report?
Do payday loans damage your credit rating?
Did Experian refuse my credit application?
Is my credit report what lenders see?
If I return to the US will I have to build a new credit history?
Will not having a landline telephone hurt my credit score?
Can I put a block on my own credit applications?
Can employment check hurt my credit score?
What sort of credit rating am I likely to have after only a few months in the country?
Will credit card refusal affect my credit rating?
How can I build a credit history in the UK?
Will a missing bank account damage my credit score?
Is a missed payment likely to hurt my chances of getting a mortgage?
Did existing card provider have permission to check my credit report?
Will multiple searches affect my credit score?
Am I being penalised for a lack of credit history?
Can I check my Experian credit report and score even though my recent previous address is in France?
