Get your FREE Experian credit report and score!*
- Free Experian credit report*
- Free Experian Credit Score*
- Free email and text alerts
- Identity Fraud Expenses Insurance**
- Dedicated UK based call centre
Checking your Experian credit report will not lower your score!
If you are a Credit Expert customer you can contact the customer services team with any questions specific to your credit report.
Please log in to your account and go to the contact us page to contact the member support team.
* Monthly fee applies after trial, new customers only. You may cancel your trial anytime during the 30-day trial period without charge. Free trial period starts on registration – further ID verification may be required to access the full service which may take up to 5 days.
** As part of your CreditExpert membership, we provide Identity Fraud Expenses Insurance.
Explore our Help Centre
Our credit report centre is full of information on what 's in your credit report and how to improve your credit rating.
Find out how to protect yourself from identity fraud and what to do if you're a victim.
Why doesn’t my credit report include a score?
Where do I find my actual credit score? I have received my Experian credit report for £2 which lists all my history but I can't find an actual 'score'?
You have obtained a copy of your statutory £2 Experian credit report. This is a copy of all the information a lender could see about you were they to carry out a credit check through Experian. You don’t actually have a single credit score – this is one of the great credit-checking myths. Lenders will typically use your credit report, along with other information they have, to calculate a score each time you apply for credit. Importantly, this will vary from lender to lender depending on their policies, and from day to day as your data changes. Because Experian works with a large number of major lenders to help them build and manage their credit scoring systems, we can give you some valuable insight into how your credit report data is likely to affect a lender’s decision. We do this through the Experian Credit Score which you can order for an additional fee with a one-off credit report. It is also included within our CreditExpert credit report monitoring service, which is available free for 30 days to new customers.