QUESTIONS AND ANSWERS

Get your FREE Experian credit report and score!*

CreditExpert Logo

  • Free Experian credit report*
  • Free Experian Credit Score*
  • Free email and text alerts
  • Dedicated UK based call centre

Checking your Experian credit report will not lower your score!

If you are a Credit Expert customer you can contact the customer services team with any questions specific to your credit report.

Please log in to your account and go to the contact us page to contact the member support team.

* Monthly fee applies after trial, new customers only. You may cancel your trial anytime during the 30-day trial period without charge. Free trial period starts on registration – further ID verification may be required to access the full service which may take up to 5 days.

Explore our Help Centre

Our credit report centre is full of information on what 's in your credit report and how to improve your credit rating.

Find out how to protect yourself from identity fraud and what to do if you're a victim.

Can I credit check the previous tenants before I move in?

 

Dear James,

 

Before moving into a rented property can I get a credit report on the house in case of bad debts attached to previous tenants? 

Dawn, Wetherby

 

Dear Dawn,

I think I’ve answered a question on this before but I’m going to revisit it because our contact centre tells me it’s a concern that many people continue to get in touch with us about. Basically this is not something you have to worry about these days. At all! The credit histories of previous occupants are just not linked to your credit report, credit rating or any credit applications you make. Your credit report includes financial information about you only. Someone else’s credit report can only be linked to your report if you’ve joined up your credit with them in some way, such as applying for or taking out joint credit. So you will not be linked to the previous occupants and you don’t have to worry about what state their credit histories are in. Of course, if you move to an address where the previous occupants were serial bad debtors you may see bills arriving addressed to them. Don’t let this spook you. Just return anything like this to the sender marked ‘not at this address – moved away’ or something like that and the message should get through. (November 2013)

James Sign

  • © 2014 Experian. All rights reserved