Forecasts and analysis to the
commercial and public sectors
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Utilities are acting up on managing their debt purely with past and current information they hold on customers and their short term payment histories. By the time they come back to review the account, that account may have already fallen into debt due to falling into unemployment and turbulent economic conditions.
Having worked with utilities for a number of years on providing the industry with cutting edge technology in collections and debt management, Experian are bringing in a fresh concept into this backward looking procedure - looking a few years ahead.
The key questions asked by utilities in order to mitigate debt exposure and minimize write offs are as follows: