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Energy Forum User Group
Better customer management from a shared understanding of credit risk issues in utilities.
In the face of increasingly challenging economic and social conditions, the burden of bad debt and high cost to serve has led to forward thinking utility companies with a need to become smarter. Experian’s insight, software and analysis helps utilities increase efficiency, manage risk more effectively and improve customer service.
Optimise your engagement with customers to increase customer satisfaction, minimise loss and assure revenue.
- Minimise customer losses
- Manage your customer portfolio efficiently
Anticipate and manage risk more intelligently to reduce bad debt and improve collections and recoveries.
- Understand and anticipate risk
- Improve collections and recoveries