Data Access Request

Requesting data for someone else

If you're requesting data from Experian on behalf of someone else (a third party), you can't use our self-service tool. Instead we need a letter from the third party that includes:

  • The full name of the person they want to grant authority to.
  • A date and handwritten signature.
  • Enough information to confirm their identity that includes at least a full name, date of birth and current address including postcode.

If you already have Power of Attorney or a Court of Protection document that gives you access to their information, you can also email or post it to us.

Once we have this letter we'll be happy to look into this for you.

Email us at:

Write to us at: Customer Support Centre, Experian Ltd, PO BOX 9000, Nottingham, NG80 7WF