Affordability is paramount: the latest personal insolvency figures reveal

Posted on Sep 03 2013 by

The annual fall in personal insolvencies is certainly a positive picture, but the quarter on quarter change highlights that there are areas still struggling.

With Conduct Risk being a subject at the forefront of minds within the lending community, it shows how individual circumstances can change at any time and that on-going affordability assessments are needed.

Financial services reaches the front line

Posted on Sep 02 2013 by

To improve armed forces personnel access to financial services so they are not disadvantaged through residing at military addresses, steps have been taken so that British Forces Post Office (BFPO) addresses follow a similar format to standard UK addresses, read more to understand the latest position and progress…

Know your customer or lose your customer

Posted on Sep 02 2013 by

Empowered consumers will ultimately decide which lenders have earned their trust, so it’s vital businesses understand their customers’ needs to cement long-lasting relationships.

Faces in the crowd — meaningful mass marketing

Posted on Aug 30 2013 by

I love shopping for new clothes, but I hate seeing the words ‘one size fits all’ appended to anything I’m about to buy. It calls to mind something baggy, shapeless and not really suited to the task. To me, ‘one size fits’ all actually means ‘a size that suits everyone equally as badly’. What’s true for my wardrobe is just as true in marketing.

Footfall declined nationally during the last summer bank holiday week

Posted on Aug 30 2013 by

The bank holiday weekend caused daily year on year reductions in footfall for Friday and Saturday of 5.8% and 7.1% respectively.

Is growth on the horizon?

Posted on Aug 29 2013 by

Revised forecasts for GDP indicates that growth – albeit gradual – may well be on the horizon.

Improving conditions allow mortgage approvals

Posted on Aug 27 2013 by

The economic environment is beginning to show some signs of revival despite underlying fragility – reflected by improving conditions for mortgage approvals.

Excellence in Credit Management through data insight

Posted on Aug 23 2013 by

Faced with many potential sources of risk, all businesses need to take the time to consider what they can do to survive and flourish in this trading environment.

At Experian, we are passionate about making high quality and timely information available to help businesses of all sizes do just that.

The real view of a customer journey

Posted on Aug 23 2013 by

Banking is integral to your customers’ lives, and how you choose to engage with them is an integral part of the relationship’s lifespan.

Take outs from our ‘Make the most of Mosaic’ events

Posted on Aug 22 2013 by

Listening to customers is the key to success and Experian is no exception to that rule! We recently ran some client forums covering planned developments and improvements to Mosaic (our demographic customer classification product), our new Mosaic Digital Insights data (online behaviours by type) and how to get the most from Mosaic. We had some really positive feedback from clients who attended these events, so I thought I would share some of the key take outs about how to make the most of Mosaic data.