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Supporting UKTI: Exporting can bring significant benef...

SMEs can be reluctant to explore markets beyond the UK borders but latest research from UK Trade and Investment (UKTI) shows that exporting has significant benefits for businesses, positively impacting on staffing, productivity, financial performance and longevity. Has your business joined the international market? Figures show that those firms...

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Recognise and reward your best customers through custo...

Customer loyalty schemes are a powerful way to improve your customer-retention levels. There is no definitive number, but estimates are that it costs four to ten times more to acquire a customer(1) than to retain one so finding ways to increase your customer retention can significantly boost bottom-line profits....

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How do we define value and how can we ensure we create...

Marketers always talk about 'adding value'... But what does that actually mean and are your definitions aligned with those of your customers? In this article Matthew Dunn attempts to tackle this tricky question and puts forward a framework of checking whether your comms are 'adding...

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How digitally savvy are your customers? – the i...

Do you know how connected and digitally savvy your ideal customers are? Are you even speaking their (technological) language? Have you heard of the ice rink analogy? Read on to find out...

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Preparing for IFRS 9 – A tailored approach to loss fo...

With a tailored approach, you get the best forecast of future losses for you – one that suits your portfolio perfectly rather than a one-size-fits-all s...

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Be energy smart and don’t waste money on energy bills...

Energy bills are a significant cost to any business, especially so for small businesses where every penny counts. When sticking to budgets is a key financial target for your business, wasting money on energy is not an option. Citizens Advice know the devastating impact of uncontrolled energy bills saying...

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Three-month Council Tax fraud analysis recovers more t...

Learn how we've helped Arun District Council with Council Tax Fraud analysis in order to cut down number of fraudulent council tax discounts, looking at saving the public purse over £220,000 in just three month. Learn...

Read More Three-month Council Tax fraud analysis recovers more than £220,000 for the public purse…
Why should I be considering finance training and how c...

In the modern business world, it’s common to encounter pressure to perform better year-on-year and improve financial results. Even if you’re doing well already, the pressure is probably there. In your personal life, if your target was running a six minute mile last year and you pulled it off,...

Read More Why should I be considering finance training and how can I make it engaging?
Preparing for IFRS 9 – The wider benefits of transitio...

IAS 39 has been around in its current form since 2005, so you may be nervous about the transition to IFRS 9. However, as All Blacks legend Brad Thorn discovered, switching from one system to another can bring huge...

Read More Preparing for IFRS 9 – The wider benefits of transitioning to IFRS 9