Risk in an open data world
In an ideal world, customers would be granted credit only if they can afford to repay in a sustainable manner and without harming their overall financial situation. In practice, this can never be...
How to cope with declining credit applications and quality
The COVID-19 outbreak is hitting new credit applications hard, with huge falls in new business and increasing risk within both prospective and existing customer pools. So, as a lender, what should...
How to ease pressure on collections processes during the COVID-19…
For collections teams, the coronavirus outbreak has created a paradox. How to deal simultaneously with escalating volumes, changing FCA guidelines and high customer expectations – all while...
How to reassess affordability in the light of COVID-19
The coronavirus pandemic has hit lending at an uncomfortable time. With growth already slowing and affordability stretched, new income uncertainty is straining customers’ resilience – yet their...
What opportunity does Open Banking present to the public sector?
Working for a Credit Reference Agency as a specialist in the Public Sector a key question I often receive from my clients is: Can we obtain actual income and expenditure data, for the following...
Whose voice is it anyway? A future shift away from…
In a previous blog, I talked about unintended consequences and how factors such as gateway products can allow new attack vectors for fraudsters. As more organisations move towards digital journeys...
Helping identify and pre-empt financial vulnerability
Using smart insights and intelligent decisions to protect people The UK is seeing a rise in debt and levels of arrears, caused by a range of economic and social factors including stagnating...
Webinar: Rethinking affordability in an open data world
12 months ago, we talked about some of the developments that we saw coming to market around affordability and the opportunities Open Banking would provide for provision of data. In this webinar, we...
Trended Data: Build a fuller picture of your customer’s credit…
A customer’s credit profile can improve or deteriorate over time…can you confidently say you know enough about your customer’s personal spending and payment history to accurately identify...
How insurance contributes towards financial inclusion and affordability
Financial inclusion, including affordability, is a core priority of regulators and businesses. Being able to offer the best-in-class experience and make accurate decisions is integral and an ongoing...
Understanding the supply chain of a decision
How insurance contributes towards financial inclusion and affordability Financial inclusion, such as affordability, is a core priority of regulators and businesses and is causing change. With changes...
5.8 are credit invisible, and 2.5 are excluded from finance…
In this blog, we explore how the lending industry can make credit more inclusive. More than 5.8 million people in the UK are excluded from large parts of the credit market, either because they have...