Over the past year, the cost-of-living crisis has begun to have as serious an affect on local government delivery as it has on citizens and businesses across the UK.

Our The Role of Data Quality in the UK Public Sector Report indicates that 63% of councils expect that the cost-of-living crisis will dominate their investment over the next two years, as they strive to deliver services to those in need. With ‘knock-on’ implications for revenue and debt collection, digital inclusion, benefits targeting and numerous other areas that the UK’s local authorities are responsible for, it’s arguably never been more important to find efficiencies.

Hear insights in our on-demand webinar, from Steve Farr of Experian Data Quality and Angela Richmond of RedFox Research who share the latest research findings on The Role of Data Quality in the Public Sector.

They are joined by Greg Flewitt, responsible for Public Sector & Communities at Experian, who shares his insights on some of the key implications of revenue collection, debt collection, targeting supports and digital inclusion. Together they will explore ways a single citizen view can help public sector organisations to navigate the present cost-of-living crisis more effectively and provide more efficient services and support for UK citizens and businesses.


Meet the speakers:


Headshot of Steve Farr

Steve Farr

VP of Solutions and Markets, Experian

Headshot of Angela Richmond

Angela Richmond

Founder of RedFox Research

Headshot of Greg Flewitt

Greg Flewitt

Senior Account Manager, Public Sector & Communities, Experian


Watch the webinar:

How can we help?

The criticality of customer data to local authorities has been evident for many years. With each new crisis, it seems the accuracy and validity of that data comes under renewed scrutiny. How do we protect revenue and ensure the fraudsters don’t get through while delivering services to those we know need them?

At Experian we believe that trusted information empowers better and faster decision-making. Equipped with relevant and reliable data, leaders can make strategic decisions from a single customer view they can trust. As authorities increase their investment in data and improve the quality of insights, leaders enable their organisations to reap these benefits.


We have solutions we can tailor to your business needs.

Learn more about data quality
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