Data Sub-processors

Third-party list

CIS

Domain

Provider/Sub-processor type

Provider/Sub-processor name

Location

Brief summary of the activity the provider/sub-processor undertakes for Experian

Across Experian CIS

Sourcing Partners

Infosys Limited

India

Access offshore is for 3rd line support and problem resolution.

Tata Consultancy Services (TCS) Limited

India

UST

India

Experian group companies

Experian Bulgaria EAD

Bulgaria

Experian India LLC

India

Infrastructure/Cloud Service Providers/Data Centres

Amazon Web Services Inc. and its affiliates

UK

Experian is storing and processing data through various IT systems hosted by Salesforce, AWS and Azure.

Microsoft Azure

UK

Salesforce

UK

Marketplace

Infrastructure Providers

Amazon Web Services Inc.

UK

Provision of cloud infrastructure.

Azure

UK

Provision of cloud infrastructure.

Data Providers

TransUnion

UK

Provides Bureau data which supports a client’s decisioning.

Equifax

UK

Provides Bureau data which supports a client’s decisioning.

Analytics Software

 

Google Analytics

UK

Provides insight and statistics on how customers/user use the websites we host.

Affordability

Data Providers

ONFIDO

 

UK

Sanction screening data from ONFIDO along with an Identity Document Check capability where consumers supply copy of driving licence/passport and a selfie for processing by ONFIDO.

Infrastructure/Cloud Service Providers/Data Centres

Microsoft Azure

UK

Provision of cloud hosting services for ODP and Affordability Passport. 

Acquisitions and Originations

Sourcing Partners

UST

India

Access offshore is for 3rd line support and problem resolution.

Collections

Data Providers

Arzya

UK

Provision of online consumer facing digital journey for consumers to self-serve managing outstanding debt. 

IDenteq 

UK

IDenteq provide additional Social Tariff data to products such as PlaceTrace.

Technology / software

Snowflake 

UK

Cloud based data warehouse hosted in AWS London.

Automotive

Offshore Resource Partner

HCL Technologies UK Ltd

India

Automotive Trade Investigation Team support functions.

Business Information

Domain

Provider/Sub-processor type

Provider/Sub-processor name

Location

Brief summary of the activity the provider/sub-processor undertakes for Experian

Business Information - Central

Sourcing Partners

Infosys Limited

India

View only Access offshore is for 3rd line support and problem resolution.

Tata Consultancy Services (TCS) Limited

India

UST

India

Experian Group Companies

Experian India LLC

India

Infrastructure/Cloud Service Providers/Data Centres

Amazon Web Services Inc. and its affiliates

UK

 

 

Used for Background checking services only.

 

Microsoft Azure

UK

Salesforce

UK

Experian Customer Data.

Analytics Software

Snowflake (Data Office)

UK

Cloud based data warehouse hosted in AWS London.

 

Business Information - Credit & Risk

Data partners

OSMO Data Technology Limited

UK

OSMO extracts accounting data to be used within the Ledger Manager product.

 

Business Information - Fincrime

Data Providers

Lexis Nexis

UK

Sanctions screening.

 

Business Information - HRDI

Data Partners

Refinitiv

UK

Processing of personal data for the purposes of facilitating sanctions and media checks.

Offshore resource Partner

HCL Technologies UK Ltd

India

Provision of back-office capabilities including quality assurance. 

 

Software Partner

T4 Communications Limited

 

UK

Trading as Rightcheck.  Processing of data as a result of being a Software provider for right to work solutions.

 

Offshore resource Partner

US Technology International Private Limited

 

UK

General supplier of technical resources.

 

ID&F

Domain

Provider/Sub-processor type

Provider/Sub-processor name

Location

Brief summary of the activity the provider/sub-processor undertakes for Experian

Cross Core

Experian Group Company

Experian Services Costa Rica Sociedad Anonima

Experian Bulgaria EAD

Experian (Malaysia) Sdn Bhd (formerly Talgentra Sdn Bhd)

Costa Rica, Bulgaria, Kuala Lumpur

Support services including monitoring, alerts, scaling, DBA.

 

Experian Group Company

Experian – ESS Global Support

US

Support services.

Email Agents

Emailage

US

Consortium analysing risks with email addresses.  Connected to AWS Ireland.

Verifications Provider

GDC 

USA (Support) 

Worldwide (Verifications)

Global Data Consortium to a range of countries worldwide dependent on the country of the consumer being checked.

 

Countries covered:

Premium Countries: 

Russia, Japan, China, Hong Kong, Malaysia, Singapore, South Africa, Indonesia, Philippines.

Standard Countries:

Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Canada, Chile, Colombia, Denmark, Ecuador, Egypt, Finland, France, Germany, Italy, India, Jordan, Kuwait, Lebanon, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Oman, Peru, Poland, Portugal, Romania, Saudi Arabia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States, Venezuela, Vietnam.

 

 

UST

India

Providing support and DBA services.

Mobile Verifications Provider

Prove

USA (Support)

Provision of mobile phone verification service. Uses AWS Ireland.

Document Verification Provider

IDVerse

Australia  and EEA (Support)

Provision of document verification services.

Document Verification Provider

Mitek

Netherlands, Spain, USA (Support)

Provision of document verification services.

FraudNet Infrastructure/Cloud Service Providers/Data Centres Amazon Web Services Inc. UK Hosting of service's application tier where data is processed.

EDQ

Domain

Provider/Sub-processor type

Provider/Sub-processor name

Location

Brief summary of the activity the provider/sub-processor undertakes for Experian

EDQ

Experian Group Company

Experian Malaysia

Malaysia

Providing engineering and operational support.

 

Experian Bulgaria

Bulgaria

Providing engineering and operational support.

 

Experian Marketing Solutions LLC

USA

Providing data centre infrastructure, technical and operational support.

 

Experian Australia

 

Australia

Providing data centre infrastructure, technical and operational support.

 

Infrastructure/Cloud Service Providers/Data Centres

Amazon Web Services Inc.

UK, USA

Cloud hosting provider.

Microsoft (Azure)

USA, UK, Hong Kong

Cloud hosting provider.

Netriplex

USA

Infrastructure/Data Centres provider.

Telehouse

UK

Infrastructure/Data Centres provider.

Service provider

 

Neustar

USA

Data validation solution provider.

 

Informatica

USA

Data validation solution provider.

 

3GT

Ireland

Data validation solution provider.

 

Experian Marketing Services

Domain

Provider/Sub-processor type

Provider/Sub-processor name

Location

Brief summary of the activity the provider/sub-processor undertakes for Experian

Experian Marketing Services

Experian Group Company

Experian Marketing Services, LLC

US

Support of the UK instance of Audience Engine.

Infrastructure / Cloud Service Providers / Data Centres

Amazon Web Services Inc.

UK, EEA

Provision of cloud based infrastructure for the purposes of data sharing between EMS and our customers.

Snowflake

UK, EEA

Provision of cloud based infrastructure for the purposes of data sharing between EMS and our customers.

PayDashboard

Domain

Provider/Sub-processor type

Provider/Sub-processor name

Location

Brief summary of the activity the provider/sub-processor undertakes for Experian

PayDashboard

Infrastructure/Cloud Service Providers/Data Centres

Microsoft Azure

UK

Infrastructure hosting partner.

Email notification partner

Mailgun Technologies (mailjet)

EEA

Email notification.

Services Provider

Zendesk

EEA

Customer support ticketing partner.

Google Analytics and Mixpanel

US

Platform operational management partner.

Infrastructure/Cloud Service Providers/Data Centres

Cloudflare

UK

Network infrastructure partner.