Current account switchers top two million within two years of seven-day service launch

Posted on Sep 16 2015 by

More than two million bank customers have opted to use the seven-day account switching service within the first two years of the service’s launch.

Experian expects household spending to continue to drive the economy as the Consumer Price Index edges back down to 0.0% in the year to August

Posted on Sep 15 2015 by

The Consumer Price Index (CPI) edged down to 0.0% in the year to August, from 0.1% in July.

Nearly a quarter of SMEs being pushed into financial crisis due to late payments

Posted on Sep 15 2015 by

Recent research revealed that half of all invoices owed to small firms are overdue. Nearly a quarter of Britain’s small and medium sized enterprises (SME) are being pushed into a financial crisis due to late payments. Out of 1,000 company owners interviewed, 23 per cent reported being close to insolvency due to unpaid invoices. When the […]

Seven tax breaks for SMEs

Posted on Sep 11 2015 by

Research and development (R&D) tax credits You are eligible for these reliefs if you’re: developing a new product/process; developing a product or process that already exists in an industry but the information to resolve the technical issue isn’t yet readily available or improving an existing product or process. R & D tax credits available to […]

How to understand and meet customer expectations

Posted on Sep 11 2015 by

A happy customer is a loyal customer and loyal customers are valuable customers. But how can you assess customer expectations and what can you do to help meet them?

Retail Sales on Mobile Double Those on Tablets… What Does That Mean for Identity Fraud?

Posted on Sep 11 2015 by

June 2015 figures for the retail industry show that m-commerce saw a 57 per cent increase on June 2014. Interestingly, sales on smartphones far outweighed those on tablets, reporting a growth rate between January and June 2015 of over double that of tablet devices [1].

The changing face of online fraud

Posted on Sep 10 2015 by

Across the globe, more and more people are shifting to digital channels rather than traditional channels (such as the branch or store) to shop and manage their finances. This change in consumer behaviour has led to higher online transactions – and with it an increased risk of fraud. This challenges organisations to strike a balance […]

AML Checks and the 4th Directive in the Gaming Industry

Posted on Sep 10 2015 by

With the Fourth Anti Money Laundering (AML) Directive in place as of the 26 June 2015, the gaming community must now look to increase their due diligence for AML checks on bets and pay-outs of €2,000 and over.

Embracing flexible working practices

Posted on Sep 09 2015 by

How does your working day start? Wake up at 6am, drive your car in angry rush hour traffic, or get on an overcrowded non-ventilated form of transport? Are you exhausted and fed up by the time you arrive at work? What about when you arrive at work? Does the layout of your desk give you […]

What is ‘Friday Fraud’ – and how does it impact law firms and their clients?

Posted on Sep 08 2015 by

Recent press reports have highlighted a problem for lawyers and conveyancers – it’s been dubbed ‘Friday Fraud’. It involves fraudsters using various methods to get the information they need to raid a firm’s accounts or intercept funds due to be paid to a client. It’s called Friday Fraud because they know the best time to […]