Is the Living wage enough to offset the latest welfare reforms?

Posted on Sep 18 2015 by

Experian Economic’s latest income tracker update shows a significant widening in the gap between the discretionary income gains of the upmarket group and the price sensitive group beyond 2015.  Although in 2016 the price sensitive group will gain most from the introduction of the National Living Wage announced in the Summer Budget, this will be […]

7 tips to turn leads into sales

Posted on Sep 17 2015 by

Email marketing remains the most popular lead generation method and is gaining popularity in usage with 87% of marketers using it, ranking highest in sources of qualified leads. Direct mail and telemarketing followed closely with 49% and 37% respectively.* After generating suitable leads for your company, the question is how you will go about converting […]

Experian expects UK labour market to continue to firm as UK recovery remains on track

Posted on Sep 16 2015 by

Today’s release from the Office for National Statistics (ONS) shows that as the UK economic upturn matures as the UK labour market remains resilient.

Current account switchers top two million within two years of seven-day service launch

Posted on Sep 16 2015 by

More than two million bank customers have opted to use the seven-day account switching service within the first two years of the service’s launch.

Experian expects household spending to continue to drive the economy as the Consumer Price Index edges back down to 0.0% in the year to August

Posted on Sep 15 2015 by

The Consumer Price Index (CPI) edged down to 0.0% in the year to August, from 0.1% in July.

Nearly a quarter of SMEs being pushed into financial crisis due to late payments

Posted on Sep 15 2015 by

Recent research revealed that half of all invoices owed to small firms are overdue. Nearly a quarter of Britain’s small and medium sized enterprises (SME) are being pushed into a financial crisis due to late payments. Out of 1,000 company owners interviewed, 23 per cent reported being close to insolvency due to unpaid invoices. When the […]

Seven tax breaks for SMEs

Posted on Sep 11 2015 by

Research and development (R&D) tax credits You are eligible for these reliefs if you’re: developing a new product/process; developing a product or process that already exists in an industry but the information to resolve the technical issue isn’t yet readily available or improving an existing product or process. R & D tax credits available to […]

How to understand and meet customer expectations

Posted on Sep 11 2015 by

A happy customer is a loyal customer and loyal customers are valuable customers. But how can you assess customer expectations and what can you do to help meet them?

Retail Sales on Mobile Double Those on Tablets… What Does That Mean for Identity Fraud?

Posted on Sep 11 2015 by

June 2015 figures for the retail industry show that m-commerce saw a 57 per cent increase on June 2014. Interestingly, sales on smartphones far outweighed those on tablets, reporting a growth rate between January and June 2015 of over double that of tablet devices [1].

The changing face of online fraud

Posted on Sep 10 2015 by

Across the globe, more and more people are shifting to digital channels rather than traditional channels (such as the branch or store) to shop and manage their finances. This change in consumer behaviour has led to higher online transactions – and with it an increased risk of fraud. This challenges organisations to strike a balance […]