How can insurers begin to address the challenge presented by…
In this article we explore the challenges currently faced by insurers and where you need to begin in order to see improvements and quick wins when it comes to your customer journey. The...
Boosting customer data in your SAP CRM: The Data Quality…
Effective data quality management in your SAP CRM system is fundamental for your business to deliver the experience your customers expect. However, the system is only as good as the data you enter...
Experian CAIS – Join the Experian Bureau with seamless and…
Access information on the vast majority of the UK’s active credit population by reporting consumer and commercial credit data to Experian. Consumer CAIS is a data sharing network that collects...
Why CAIS data quality is so critical
Thousands of lending decisions are made each day using Experian data. Every month we add over 750,000,000 records from over 600 of the largest and most up-to-date sources. At the heart of this data...
Data quality is at the heart of digital transformation
According to the Analyst firm Gartner, the data quality solutions market has continued to grow strongly, reaching $1.77 billion in 2019, an increase of 6.2% over 2018. As organisations increase their...
How to eliminate the impact of poor CRM customer data
Accurate CRM customer data is critical for every marketing, sales and operations team and is essential to building strong relationships with your customers. However, Experian’s Global Data...
How can you improve the quality of your CAIS data…
When submitting data to a credit bureau, data quality is essential. Inaccurate or incomplete data can have a significant impact on the way consumers or businesses are represented in the...
Reach your customers effectively with clean CRM data
CRM systems are the lifeblood of many organisations, capturing and storing critical contact data such as addresses, email address and phone numbers which are essential, now more than ever, for...
Towards a universal customer view
Customer expectations are evolving fast. When interacting with brands, people demand smarter, more connected, more personalised and more seamless experiences, across every single touchpoint. And as...
The impact of Covid-19 on Data Quality in CAIS submissions
Good data quality is essential. The better it is, the more value you can extract from it. However, in our recent Data Management report we found that only half of the...
How geolocation data benefits your business and customers
With 85% of organisations agreeing that data is their most valuable asset according to Experian’s 2020 Global Data Management Report, being a truly data-informed business is of huge importance to...
Why good quality data is even more critical right now
The key to success is now more than ever underpinned by a business’s ability to manage and leverage its customer data effectively. All organisations suffer from inaccurate data to some degree, but...