How to approach good data management
Data quality is a crucial aspect of attaining good data management. With the GDPR, regulations such as Open Banking and mandates like KYC, it is imperative that organisations investigate, assess,...
How the GDPR helps you to create good data strategies
The GDPR will continue to bring a plethora of positive opportunities. The key thing is to create a Single Customer View (SCV) in order to generate the best possible customer experience from the...
2 minutes on why compliance IS a good thing for…
Some see compliance as a barrier. And this perceived ‘challenge’ of compliance – the need to treat customers fairly and always help, respect and protect their interests – can mean some are...
You wouldn’t forget to clean your socks, so why not…
In part one of my ‘back to basics’ series we looked at why data quality is more important, yet more challenging, than ever, as organisations look to leverage the data opportunities available in...
We celebrate the DataIQ 100 launch
Last night, DataIQ revealed its 2018 list of the 100 most influential people in data-driven business, the DataIQ 100. I was delighted to be included for the second year running – and I’m in...
What are the top data management trends for 2018?
2018 is a big year for data as the GDPR comes into force in May. This has undoubtedly sharpened focus on the industry and brought data issues to the forefront for many...
Planning a data migration in 2018?
Last year, Experian commissioned Dylan Jones and the team at Data Migration Pro to carry out a programme of research looking at the current data migration...
6 common questions about data quality
Data quality is a topic often dismissed as quite operational, but one which has big implications for organisations that don’t take it seriously. Here’s a few key questions that we...
The Three Rs of a Data Breach: Respond, Reassure &…
The ability to act quickly after a data breach is essential, but only achievable if you have a plan in place Current research...
How can a single customer view help insurance providers better…
A single customer view can help you reduce the threat of fraud, appropriately communicate with your customers, and, better engage with them too. In turn, this can lead to longer relationships with...
The Pensions Dashboard – is it a revolution for the…
The Pensions Dashboard has the potential to revolutionise the industry. Why? It provides a mechanism for pension holders to see and manage their accounts in one...
The four absolute fundamentals for cross-channel marketing
Cross-channel marketing is the holy grail, but what building blocks - or 'fundamentals' - are required for your cross-channel marketing attempts to be effective?...