Thoughtful woman sitting on chair at home

61% of consumers claim the cost of living crisis is having a significant impact on their finances

In our latest research, we surveyed over 2000 people to understand how they perceive the cost-of-living crisis to be affecting their financial health, and how lenders can better support consumer needs when finances are stretched.

Despite various schemes to help consumers during the cost-of-living crisis such as council tax and energy rebates, people continue to find themselves more conscious of their outgoings.

Our second edition research indicates more people are worried about what they can afford, less people feel financially secure, and for some, credit cards are becoming a necessity for daily expenditure.

Read our latest report, outlining how consumers are perceiving their own financial health, and how lenders can better understand and support those at risk during a cost-of-living crisis.

This eBook is also available to download as a PDF.


Through comprehensive data and insight, lenders are able to better understand a customer’s individual circumstances and provide the most appropriate products, services and customer management plans.

Experian’s suite of analytics and insight allows you to better understand your customers whilst helping grow your portfolio, at the right level of risk for your business.