Overview: Aperture Data Studio helps Shawbrook create a single customer view
Shawbrook’s goal is to identify a customer across the bank through a single identifier. The differing workstreams, data sources, and processes make it difficult to create a single customer view.
Learn how Experian’s Aperture Data Studio helps Shawbrook create a single view of their customers to generate a customer profile for financial crime reporting.
As a bank, Shawbrook must adhere to financial crime regulation and perform customer due diligence on its clients with the aim of assessing the potential risks that they pose to the company. Shawbrook set out to find a solution with a matching engine, as finding duplicates in their data was key to success.
Shawbrook Bank is a specialist savings and lending bank offering small and medium-sized businesses and consumer customers in the UK a range of lending and saving products. Over the last decade they have built a bank that is designed to accommodate individuality, diversity and the dynamics of the modern world.
|Number of employees:||800+|
Shawbrook went to the market looking for solutions comparing features like deduplication and matching, eventually leading them to Experian’s Aperture Data Studio. By consolidating the customer data into Aperture Data Studio, Shawbrook was able to standardise, dedupe, format, and enrich their data in one tool, creating efficiencies in reporting and providing a better understanding of their customers.Learn how Aperture Data Studio can help your business
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