Business Services

Gain the insight you need to build effective strategies and acquire profitable customers

Latest Insight Report, Q1 2010

Experian insight into the changing face of fraud

The latest Insight Reports from Experian focus on fraud a major cause of revenue loss for many different sectors.  In the current climate, with revenues under pressure, tackling it effectively and efficiently has become a major priority for private and public sector organisations alike.

Image of Insight Report Q1

Mover Alerts

Identifying the customers in your portfolios who have put their home up for sale or rent. Reduce risk and maximise opportunities to cross sell.

Mover Alerts

Business Services

  • Gather the most accurate and comprehensive business and consumer data
  • Develop the most advanced statistical analysis methods
  • Compile this information in meaningful ways so that businesses can make better decisions and perform more profitably

As the leader in the industry, Experian provides insights that help businesses target new markets, improve response rates and increase revenue. We maintain extensive credit databases to help businesses lend profitably and minimise credit risk. Our collections tools improve operational efficiencies and optimise debt recovery. Our data and analytics help companies maximise their marketing investments by communicating with customers more effectively. In addition, through our expertise, we help clients protect their assets with tools and insights that help prevent fraud.

Customer Acquisition

Identify creditworthy businesses and consumers most likely to respond to new offers. Using Experian's immense databases, target-marketing platforms and market intelligence, you can make customer acquisition more cost-effective and less risky. Optimise your efforts by targeting only viable customers likely to convert to your brand.

Marketing Services

Marketing services are crucial to acquiring new customers and retaining valuable existing ones, especially in today’s competitive market. Our marketing services can help you target the right customers with the right offer at the right time, improving customer engagement and business performance.

Customer Management

Maximise customer relationships with tools that help you execute successful customer and credit portfolio management strategies. Better understand your customers and strengthen your relationships with customers. Our data management expertise combines advanced scoring and analytics.

Risk Management

Reduce your risk and limit profit loss by using our predictive scoring models to better segment your portfolio. Our applications utilise triggers and notification services so you can track, analyse and take action quickly to reduce write-offs and identify additional revenue opportunities.

Fraud Prevention

Spot fraud and protect your company and assets with Experian's investigation and identity authentication tools, fraud protection services and verification systems.

Debt Collection and Recovery

Automate and streamline your collections process to collect more debt from more customers. Our collection and recovery services help organisations to minimise bad debt and rehabilitate customers rapidly, to reduce attrition and maintain revenue streams for the future profitability of the organisation.

Payment Processing & Validation

Using our payment processing and validation products, we can help you to speed up your processes, and enable you to proactively manage risk, prevent fraud and increase reward. Your potential and existing customers expect immediate access. They want the flexibility to apply and pay for products and services in many different ways. This could greatly impact upon your existing systems and significantly increase cost.

Data Management

Poor data skews analytics and management information, leading to misinformed decision making. Our data management software and services assist you in keeping your data clean and up to date, to achieve a true view and understanding of your contact base.